Client Support Specialist - Fund Accounting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Support Specialist - Fund Accounting based in Canada.

• This role supports clients using specialized software solutions, with a particular focus on fund accounting and financial workflows.
• You will become a trusted product resource, helping clients resolve questions efficiently through phone, chat, and email.
• The position combines client service, accounting knowledge, software expertise, and collaborative problem-solving.
• You will work closely with internal teams to investigate issues, coordinate solutions, and escalate technical matters when needed.
• You will also contribute to training, documentation, process improvements, and consistent support experiences across the organization.
• The role offers the opportunity to deepen your expertise in financial software while working in a remote-first, growth-oriented environment.
• Success in this position requires accuracy, responsiveness, curiosity, and a genuine commitment to client satisfaction.