Clinic Care Aide - Call Center

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• Location: Carbondale, IL
• Shift: Days
• Time Type: Full-Time
• Facility/Clinic Name: System Office

• Position Summary
• •Responsible for working collaboratively with physicians and other caregivers to deliver appropriate treatment and medical interventions in an ambulatory office setting.

• Education
• •High School diploma or equivalent

• Licenses and Certification
• •Current BLS certification; BLS from American Heart Association (AHA) preferred
• •Certified Nurses Aid certification preferred

• Experience and Skills
• •Technical Experience: 1 year of clinical office experience preferred. Ability to perform manual blood pressure required.
• •Customer Service: 1 year of customer service experience preferred

Role Specific Responsibilities

• •Demonstrate quality communication skills between the care team, outside agencies, patients, and their families through written, verbal, observation, and empathy skills.
• •Rooms the patient and documents required and updated clinical information in the electronic medical record following policy and procedures for process.
• •Demonstrates completed competency for accurate and appropriate documentation in the EMR and patient care following scope of clinical role outlined in policy.
• •Follows office procedures to monitor expiration dates and storage conditions of medications and supplies.

Compensation (Commensurate with experience):

$18.28 To

$27.42 To access our Benefits Guide/Plan Information, please click the link below:

http://www.sih.net/careers/benefits