Clinical Operations Associate

Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes . As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.

The Opportunity

Allara is building the leading telehealth platform for women's hormonal health, and our provider network is the engine that makes it run. With 500+ providers across 50 states and rapid growth ahead, getting every new provider trained, confident, and ready on their start date is critical to our success.

The Clinical Operations Associate is a curious self-starter who is agile in jumping in to solve the biggest problems across Clinical Operations, from keeping our provider pipeline moving to building care automations and more. You are the person who notices when something is about to slip before it slips, and who chases it down without needing to be asked twice.

Location: Hybrid (NYC). We value in-person collaboration and aim for at least three days per week in our NYC office, with flexibility as needed or fully remote within the U.S.

Your Impact

Support the provider onboarding process

Track every incoming provider against their onboarding checklist, trainings, credentialing milestones, and start date, and keep that tracker accurate and current

Proactively follow up with providers who are falling behind on required trainings, and escalate when a delay puts a start date at risk

Monitor the onboarding pipeline for patterns: where are providers consistently getting stuck, and why

Keep provider records (Airtable and related systems) clean, current, and trustworthy as a source of truth for the rest of the team

Work cross-functionally to identify and unblock bottlenecks

Spot problems before they become problems

Flag at-risk start dates early, with enough lead time for the team to intervene

Notice when a process, template, or handoff isn't working and raise it; you don't wait for something to break to mention it

Bring solutions, not just observations, when you flag an issue

Design clinical operations systems for automation and scale; this could include anything that touches provider journey, patient scheduling, clinical practice enablement, and more

Support the broader provider experience

Help maintain communications and templates (emails, reminders, checklists) so providers always know what's next and clarity is our default

Support ad hoc projects that improve the provider journey as the team continues to scale

Required Qualifications

3-5 years of experience in operations, coordination, healthcare administration, or a similar execution-heavy role

Highly organized with strong attention to detail and ability to keep track of many moving parts with many competing and constantly shifting priorities.

A true self-starter: you look for what's blocking progress rather than waiting to be told

Process-oriented but don’t get attached to a solution if you notice what you built is no longer working. You iterate and move forward quickly.

Comfortable asking questions and raising issues proactively - ready to offer a solution.

Clear, professional written and verbal communicator - you balance setting expectations firmly but put forth a human-centric way of communicating

Data-literate: comfortable working in a tracker or database and keeping it accurate

Flexible and adaptable: you iterate when needed as new issues arise – priorities shift, and you accept the challenge

AI Curious: you’re excited about how evolving tools can continue to change and evolve your role

Preferred Qualifications

Experience in telehealth, healthcare operations, or a multi-stakeholder onboarding process.

Familiarity with tools like Airtable, Notion, Google Suite, Slack, Metabase, or similar operational platforms.

Exposure to W2/1099 workforce classification nuances

Genuine interest in Allara's mission and improving the experience of the clinicians who deliver our care

What Allara Offers

Compensation & Career Growth

$70,0000 - $85,000 with opportunities for advancement **See note below

Equity

Professional development & employee learning programs

**Note: This compensation range may be inclusive of several career levels at Allara and will be narrowed during the interview process based on the candidate’s experience and qualifications. Adjustments outside of this range may be considered for candidates whose qualifications significantly differ from those outlined in the job description.

Work Environment & Flexibility

3-day hybrid in NYC

Unlimited PTO & 11 company holidays

Health & Wellness

Medical, dental, and vision benefits

Health Savings Account (HSA) & Flexible Spending Account (FSA)

Long- and short-term disability coverage

Annual employee wellness stipend

Family & Future Planning

401(k) plan

Parental leave & family planning support benefits

Additional Perks

Company-issued laptop

Annual work-from-home stipend

Commuter benefits (if applicable)

A collaborative, mission-driven culture focused on improving patient care

At Allara , we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.