CLUB OPERATIONS SHIFT LEADER, NF-02/RFT, OCEAN BREEZE, CAMP FOSTER

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: Food Operations Assistant BUSINESS TITLE: Club Operations Shift Leader JOB SERIES: 1101 PAY LEVEL: NF-02 DUTIES AND RESPONSIBILITIES: Monitors operations of a club or assigned club area in absence of the club management including night time and/or on weekends. Responsible for the issue, receipt, and control of cash. Prepares reports of significant occurrences during the shift. Assures patron satisfaction by resolving complaints and other customer issues. May oversee the work of lower graded club security staff. Inspects and secures facility at the end of the shift. Maintains and enforces security for funds, merchandise, supplies, equipment and property in accordance with directives and regulations. Must be alert to alcohol abuse and take appropriate action. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned.

Qualifications

MINIMUM REQUIREMENTS: Must be at least 20 years of age. Relevant education may be used as a substitute for experience. A minimum of one year experience supervising operation of a club, restaurant, business operation, or equivalent leadership experience including providing work direction to other employees. Must have completed or be able to complete Controlling Alcohol Risks Effectively (C.A.R.E) training to assure serving alcohol responsibility, and Sanitation Training. Must have knowledge of basic math and must complete Cash Handling Training Course before handling fund and Refresher Course once per year. Working knowledge in Microsoft Programs such as Word, Excel, etc. Excellent customer service skills and good communication skills orally and in writing. Prior to employment, must successfully complete background checks. Must be able to accommodate a flexible work schedule to include weekends, holidays and night time. Must be able to perform prolonged standing, walking, reaching, and lifting. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Requirements

See Duties and Qualifications