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Capgemini

Contact Center Process Associate

Manila, PH

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hirly's read of this role

Seniority
Mid level
Country
PH
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

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the posting

Job Description

Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.

Contact Center Process Associate

Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.

Original posting on Capgemini's site ↗

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