Capgemini
Contact Center Process Associate
Manila, PH
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- Seniority
- Mid level
- Country
- PH
- Work mode
- On-site / unstated
- First seen by hirly
- 27 Sept 2026
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the posting
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Contact Center Process Associate
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
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