Cookie Crew - Manchester - Cross Street - Part Time

We’re not just a cookie company – we’re a community of Insomniacs. We know our cookies are the most delicious around, but it’s our team members that make Insomnia Cookies an amazing place to be. Have a hunger to succeed? A passion for the sweeter things in life? Got big dreams and a ceaseless imagination? Then we want to get to know YOU!

Purpose of the Role

The Cookie Crew member is responsible for delivering an exceptional Insomnia Cookies experience through high-quality product preparation, efficient service, and a customer-first approach. Working as part of a fast-paced team, Cookie Crew members ensure every order—whether in-store or delivery—is prepared accurately, quickly, and to brand standards.

This role is ideal for energetic, reliable individuals who enjoy working in a dynamic, late-night environment and take pride in delivering great food and service.

Business Context

Insomnia Cookies is a late-night, digital-first bakery delivering warm cookies to customers long after most bakeries have closed. Cookie Crew members are at the heart of this experience—bringing the brand to life through product quality, speed of service, and friendly, engaging interactions with customers.

As the UK business grows, Cookie Crew play a vital role in maintaining strong operational standards, supporting team performance, and creating a positive in-store culture.