Core Ops - Account Enablement Analyst

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.”

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.”

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love

Access on-demand professional development resources that allow you to hone existing skills and learn new ones

The Account Enablement Analyst plays a key role in supporting Capital Group's growth initiatives by helping ensure operational readiness for new accounts, products, markets, brokers, and trading capabilities.

Working across Core Operations, the Investment Group, Global Investment Control, Trading, custodians, brokers, and other internal and external partners, this role coordinates onboarding and enablement activities, identifies and resolves operational challenges, and supports the delivery of scalable solutions that enable investment activity.

As Account Enablement continues to evolve, the analyst will contribute across multiple enablement disciplines, including account onboarding, market opening, market and broker readiness, trading system setup, and derivatives onboarding. The role requires strong curiosity, analytical thinking, and a willingness to challenge existing processes while helping build scalable capabilities that support Capital Group's future operating model.

The successful candidate combines operational excellence, stakeholder management, and problem-solving skills to deliver efficient, controlled, and scalable solutions that support investment activity, client outcomes, and the continued growth and evolution of the Account Enablement function.

What Success Looks Like

Successful Account Enablement Analysts are naturally curious, take ownership of outcomes, build trusted relationships, and navigate ambiguity with confidence. They combine strong operational execution with sound judgment, helping deliver scalable solutions that support investment activity and positive client outcomes while continuously improving how work gets done.

Key Responsibilities

Account & Operational Enablement

Support onboarding activities for new accounts, mandates, products, derivative products, and operational capabilities.

Partner with stakeholders to understand operational requirements, dependencies, risks, and readiness considerations associated with onboarding activities.

Coordinate readiness activities across multiple stakeholder groups to ensure successful implementation.

Assist with account funding, operational setup, maintenance activities, and lifecycle events.

Support operational setup, onboarding, and readiness activities associated with trading systems, derivative products, and collateral accounts.

Coordinate testing and validation of system changes and onboarding requirements.

Ensure relevant systems, controls, and documentation remain accurate and current.

Market & Broker Readiness

Support market opening and maintenance activities across global markets.

Coordinate operational requirements with custodians, brokers, and internal teams.

Maintain and monitor market documentation, settlement instructions, and supporting records.

Assist with broker onboarding and readiness activities required to support investment activity.

Partner with stakeholders to resolve market access and operational readiness issues.

Problem Solving & Continuous Improvement

Investigate operational issues and coordinate resolution activities across teams.

Gather and analyse information to identify root causes and recommend practical solutions.

Communicate risks, impacts, and proposed approaches clearly to stakeholders.

Identify opportunities to improve efficiency, reduce risk, and enhance scalability.

Support automation, workflow simplification, and process improvement initiatives.

Contribute to the ongoing development and enhancement of onboarding processes, controls, and scalable operating models across Account Enablement.

Challenge existing processes and identify opportunities to simplify, automate, and improve operational activities while maintaining an appropriate control environment.

Relationship Management & Collaboration

Build strong relationships with internal and external stakeholders.

Partner effectively across regions, functions, and diverse perspectives to deliver business and client-focused outcomes.

Contribute positively to an inclusive, collaborative team culture that encourages knowledge sharing and continuous learning.

Support cross-training efforts that enhance team resiliency and coverage, and team development.

What You Will Bring

Successful candidates will typically demonstrate a combination of the following:

Experience within investment operations, financial services, account onboarding, trading support, custody, or related operational functions.

Strong analytical, problem-solving, and critical-thinking skills.

Ability to manage multiple priorities and navigate ambiguity in a dynamic environment.

Effective stakeholder management, collaboration, and communication skills.

Demonstrated ownership, accountability, and sound judgment.

Curiosity and a continuous improvement mindset.

Experience with operational readiness, onboarding, market enablement, trading operations, process improvement, automation, or related activities is beneficial.

“I can apply in less than 4 minutes.”

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.

“I can learn more about Capital Group.”

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor. ‎

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

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