Corporate Trust Client Manager - Commercial Real Estate (CRE)/Collateral Loan Obligation (CLO)

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills, and discover what you excel at—all from Day One.

Job Description:

The Relationship Manager is responsible for developing and maintaining relationships with Global Corporate Trust & Custody (“GCTC”) clients invested primarily in Commercial Real Estate (“CRE”) securitization products. These products include Agency and non-Agency CMBS, CRE CLOs, and CRE Custody accounts.

Key Duties include:

Interacting with CRE stakeholders including issuers, collateral managers, internal and external deal counsel, rating agencies, investment banks, auditors, and other industry participants

Work collaboratively with Business Development Officers (“BDO”) when supporting new business conversations from existing and/or prospective clients

Review and onboard new client relationships, and new products from existing clients, based on business line account acceptance policies and procedures

Ensure compliance of transactions by accurately comprehending and interpreting complex legal documents

Build immediate working knowledge of all GCTC operating systems including PIVOT, iManage, and CDO Suite

Prepare/review priority of payment calculations (waterfalls) and distribute amounts to noteholders, primarily in CRE CLOs to start

Coordinate the creation and distribution of monthly and quarterly investor reports

Oversee data analysis on asset portfolios including cash reconciliation and compliance tests.

Provide quality service based on client needs, wants, and expectations; remain sensitive and responsive to both internal and external clients; build distinctive predictable levels of service; resolve problems quickly and effectively

Identify operational challenges and take steps to mitigate risk; offer ideas for improvement

May manage staff, hire new staff, and/or train staff to successfully meet business objectives

Maintain active communication internally across all reporting and compliance functions

Assist in the preparation of reporting to Corporate Risk department

Basic Qualifications:

Bachelor’s degree, or equivalent work experience

Typically eight to ten years of relevant experience in trust administration, relationship management, CRE CLO/CMBS financial reporting, accounting, or financial analysis

Location Expectations:

This role requires working from a U.S. Bank location three (3) or more days per week.

Preferred Skills/Experience:

A deep understanding and relationships in CRE CLO market

Knowledgeable about Contingent and Back up servicing obligations

Experienced in corporate trust, preferably within CLO/CMBS securitizations

Strong knowledge of Commercial Real Estate finance and mortgage fundamentals

Proven account and/or product management skills

Working knowledge of legal and regulatory rules and requirements

Excellent communication skills and willingness to collaborate across functions

Quality problem-solving, conflict management and negotiation skills

Ability to identify and mitigate potential risk

Successful history working with business development teams

History of resolving complex problems with minimal guidance

Sound technology skills to be applied to internal and external systems

Team player

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security, and give you peace of mind. Our benefits include the following (some may vary based on role, location, or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $118,170.00 - 144,430.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal De