Creative Operations Manager

Location

Must be based in the United States.

About Nen Creative

Nen Creative partners with tech startups to launch bold ideas into the world, creating the brands and stories that fuel their growth.

Since 2022, we've partnered with some of the world's top founders and institutions, including Amazon, Andreessen Horowitz, Cursor, Mercor, Listen Labs, Tech Week, Cartesia, and many more.

We're growing quickly and looking for ambitious people who want to help build the company alongside us.

About the Role

We're looking for a Creative Operations Manager to own staffing, capacity planning, and resource operations across our creative studio.

You'll work closely with Creative Producers, creative leads, and company leadership to make sure every project has the right team in place at the right time. You'll maintain a clear view across active and upcoming work, identify capacity constraints and scheduling conflicts, and help the studio make better staffing decisions as priorities shift.

A major part of this role is resource management, but you'll also help improve the systems and workflows behind how our studio operates. As we grow, you'll identify where our processes are breaking down and build better ways to plan, staff, track, and coordinate creative work.

This is a hands-on role for someone who is exceptionally organized, proactive, and excited by both solving today's scheduling problems and building better systems for tomorrow.

What You'll Do

Resource & Capacity Management

Own resource planning across all active and upcoming creative projects

Maintain a clear, up-to-date view of team availability, workload, project schedules, and upcoming capacity

Identify capacity gaps, scheduling conflicts, and potential bottlenecks before they become problems

Track utilization and help leadership understand where the team is over- or under-capacity

Anticipate future resource needs based on the studio's pipeline and upcoming work

Project Staffing & Scheduling

Match projects with the right internal team members based on skills, experience, availability, and project needs

Partner with Creative Producers and creative leads to understand staffing needs and build the right project teams

Support staffing for new business opportunities and incoming projects before work kicks off

Manage staffing changes as project scopes, timelines, and priorities shift

Coordinate internal staffing across shoots and maintain visibility into the studio-wide shoot calendar

Creative Operations & Systems

Build and maintain the systems, trackers, and dashboards used for resource and project planning

Improve how projects are planned, staffed, kicked off, tracked, and handed off across the studio

Identify recurring bottlenecks or operational issues and develop practical solutions

Create clearer, more consistent processes for Creative Producers and creative teams

Identify opportunities to automate repetitive work and reduce unnecessary coordination

Help leadership understand the operational impact of upcoming work before commitments are made

What We're Looking For

3–5 years of experience in creative operations, resource management, project coordination, creative production, or a related field

Strong understanding of creative production workflows, including pre-production, shoot execution, and post-production

Highly organized with exceptional attention to detail

Naturally proactive — you see potential problems before someone has to point them out

Strong people skills and the ability to build trust with creatives, project leads, and leadership

Comfortable managing multiple priorities and constantly changing timelines

Strong communication skills, both written and verbal

Able to make thoughtful decisions with incomplete information

Resourceful, persistent, and comfortable working without a rigid playbook

Comfortable with spreadsheets, project management tools, and quick to learn new systems

Naturally interested in finding better ways for teams to work

Why Join Us

Play a central role in how a fast-growing creative studio operates

Work across a wide range of production projects for ambitious technology companies

Help build the staffing, planning, and operational systems the company will use as it scales

Work closely with Creative Producers, creative leadership, and company leadership

Take ownership of an important function with visibility across the entire studio

Remote-friendly, flexible, and entrepreneurial environment

Healthcare coverage, PTO, and company holidays