Creative Services Manager

A1 Garage Door Service is the national leader in garage door repair and installation. As we continue to grow, we are expanding our in-house creative and digital communication capabilities to support brand development, marketing campaigns, customer communications, recruiting initiatives, and business growth across our markets.

Reporting to the Head of Content, the Creative Services Manager leads the creative team and oversees digital communications across email, website, social media, paid media, print, and other customer-facing channels. This hands-on role turns brand strategy into clear, consistent creative work and ensures projects are delivered on time and aligned with business objectives.

What You’ll Do

Lead day-to-day creative and digital communication execution across marketing campaigns, email, website, social media, paid media, recruiting initiatives, print collateral, customer communications, and other branded assets

Manage and mentor designers, creative specialists, and internal contributors, assigning work based on priorities and team capacity

Own the Creative Services workflow within Asana, including project intake, prioritization, capacity planning, timelines, resource allocation, approvals, and reporting

Oversee digital communication plans, content calendars, and publishing schedules across email, website, and social media

Partner with department leaders to prioritize requests and translate business goals into clear creative briefs and communication plans

Review and approve copy, design, digital content, and campaign materials for accuracy, quality, and brand consistency

Provide art direction and constructive feedback for graphic design, photography, video, and other creative assets

Collaborate with marketing, content, recruiting, operations, and field teams to plan and execute campaigns, promotions, announcements, and local market initiatives

Monitor performance across digital channels and use campaign, email, website, and social media metrics to recommend improvements

Contribute hands-on design, copy-editing, and content development for priority campaigns, presentations, advertisements, sales materials, and branded communications as needed

Maintain design systems, templates, brand standards, and the creative asset library

Oversee digital platforms, vendors, and files prepared for web, email, print, and production

Improve creative workflows, file management, quality assurance, and project delivery

Collaborate in person 4-5 days per week with marketing, recruiting, operations, and field teams

Adapt quickly to shifting priorities in a fast-paced, high-growth environment

What You’ll Bring

6-8 years of experience in creative services, digital communications, brand design, marketing design, or an agency environment, including multi-channel campaign work

2+ years of experience leading creative projects, managing creative teams, or developing team members

Strong portfolio or work samples demonstrating creative leadership, campaign development, and hands-on design execution

Experience developing creative concepts and art direction across digital, print, video, advertising, and brand campaigns

Strong writing, editing, proofreading, and copy-editing skills with the ability to maintain a consistent brand voice

Experience with social media, email marketing, content management systems, digital publishing, and performance reporting

Advanced proficiency in Adobe Creative Suite and Asana or a comparable project management platform

Strong understanding of brand management, design systems, digital communications, and visual storytelling

Ability to manage multiple priorities, keep projects on schedule, and communicate clearly with stakeholders

Strong eye for layout, typography, color, and visual hierarchy

Key Attributes for Success

Strong leadership skills with the ability to guide, develop, and hold creative teams accountable

Excellent communication and collaboration skills across departments and locations

Strong organizational skills with the ability to manage multiple priorities, deadlines, and projects

Strategic and creative thinking with a focus on brand consistency and business results

Adaptability and a process-improvement mindset in a fast-paced, growing organization

#INDA1

Benefits and other cool stuff:

· Medical, dental, vision, 401K

· Paid Time Off

· Weekly Pay

· Internal Promotion opportunities

· Company swag

A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.