CRM Production Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CRM Production Manager based in the United States.

This role serves as the operational and technical engine behind a sophisticated multi-channel CRM program. You will translate marketing strategy into scalable customer journeys across email, push, SMS, in-app messaging, and emerging channels. The position combines campaign production, audience segmentation, journey architecture, data integrity, personalization, and CRM technology management. You will work across strategy, systems, content, and execution while helping establish stronger production standards and workflows. The role offers meaningful ownership over how CRM infrastructure evolves, including automation and AI-enabled processes. It is ideal for a detail-oriented technical operator who enjoys solving complex problems and turning ambitious ideas into reliable customer experiences.