Customer Care Consultant

CAPGEMINI ENGINEERING

• At Capgemini Engineering , the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life‑saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities.
• Where you can make a difference. Where no two days are the same.

YOUR ROLE

• •Manage logistics operations and stock control;
• •Manage the asset lifecycle (Asset Management), preferably IT assets;
• •Monitor and reconcile physical inventory with system records;
• •Analyze, process, and maintain operational data;
• •Use internal tools and systems to support daily operations.

YOUR PROFILE

Ideal Profile

We are looking for a dynamic and organized professional with a strong attention to detail and a customer-oriented mindset. The successful candidate will play a key role in ensuring efficient asset and inventory management while contributing to operational excellence and customer satisfaction.

Mandatory Requirements

• •Minimum of 3 years of experience in logistics, inventory management, or Asset Management;
• •Proven experience managing and controlling IT assets;
• •Strong analytical and data management skills;
• •Good knowledge of Microsoft Excel (intermediate level preferred);
• •Knowledge of Windows, Microsoft Office, computer hardware, and peripherals;
• •Fluency in English, both written and spoken;
• •Valid Portuguese driving license.

Soft Skills

• •Team player with strong collaboration skills;
• •Excellent communication abilities;
• •Proactive mindset and initiative;
• •Strong sense of responsibility and accountability;
• •Good planning and organizational skills;
• •Ability to manage priorities and follow established procedures;
• •Reliable, punctual, and committed.

Preferred Qualifications

ITIL knowledge and/or certification.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• •Join a multicultural and inclusive team environment
• •Enjoy a supportive atmosphere promoting work‑life balance
• •Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities
• •Access valuable training and certifications in cutting‑edge technologies
• •Engage in exciting national and international projects
• •Health and life insurance
• •Referral program with bonuses for talent recommendations
• •Great office locations

Capgemini is an AI‑powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end‑to‑end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering, and business operations.