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This role has closed. Westaff2 has taken the posting down.

hirly last saw it live on 25 September 2026. See similar open roles below, or browse the live board.

Westaff2

Customer Experience Representative - Manchester, NH

Lowell, Massachusetts

hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
3 Sept 2026

Derived automatically from the posting.

the posting

Westaff is hiring a Customer Experience Representative in Manchester, NH

Benefits to our Westaff Associates:

Medical

Dental

Vision

Retirement Savings Plan

FREE Online classes

WEEKLY PAY

Schedule:

Monday - Friday

8am - 5pm

$26 - $31

  • Job Overview
  • We're looking for a customer-focused professional to join our Customer Experience team. In this role, you'll be the primary point of contact for customers, helping resolve questions, process orders, and ensure a positive
  • experience at every interaction. If you enjoy solving problems, building relationships, and working in a fast-paced environment, we'd love to hear from you.

A Day In The Life

Support customers via phone, email, chat, and CRM systems.

Process customer orders accurately and efficiently.

Resolve order issues, shipping concerns, product questions, and customer inquiries.

Manage product returns and repair requests from start to finish.

Provide regular updates to customers and ensure timely issue resolution.

Maintain accurate customer records and documentation.

Collaborate with Sales, Operations, Logistics, and other teams to meet customer needs.

Help identify opportunities to improve processes and the customer experience.

What will help you thrive in this role?

2+ years of customer service, order management, sales support, or related experience preferred.

HS Diploma or GED required

Strong communication and relationship-building skills.

Excellent problem-solving and organizational abilities.

Ability to manage multiple priorities in a fast-paced environment.

Proficiency with Microsoft Office, including Excel.

Experience with SAP, Salesforce, or other CRM/ERP systems is a plus.

Original posting on Westaff2's site ↗