Jobgether
Customer Financial Specialist Associate
US
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hirly's read of this role
- Seniority
- Mid level
- Work mode
- On-site / unstated
- First seen by hirly
- 21 Sept 2026
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the posting
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Financial Specialist Associate based in the United States.
As a Customer Financial Specialist Associate, you will support patients through billing, insurance, payment, and financial assistance needs in a fast-paced, service-focused environment. You will handle both inbound and outbound calls, providing clear and empathetic guidance while helping resolve complex account questions. The role combines customer service, accounts receivable, problem-solving, and healthcare financial operations. You will act as a trusted advocate, helping patients understand their options and navigate financial processes with confidence. Collaboration across revenue management and other operational teams will be essential to delivering coordinated solutions and a positive patient experience. This is an opportunity to make a meaningful difference through every interaction while identifying opportunities to improve processes and service quality.
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