Customer & Marketing Consultant - Contract role

Role: Customer & Marketing Consultant - Contract role

Consulting Seniority: Analyst - Senior Consultant

Day rate: Negotiable and outside IR35

Project duration: 2-3 months

Location: Hybrid in London

We’re supporting a consultancy who are designing and developing a global workshop programme for a life sciences client’s customer engagement team. The work will span three therapy areas — Respiratory, Dermatology and Rhino-Gastro — using one shared framework tailored to each area.

and combine workshop design, creative development, gamification and stakeholder input.

We’ve a preference for you to apply directly via the Project Blackbook website as the consultancy will eventually view your profile in our platform. If you are already in the community, feel free to quickly apply here or reach out to your Blackbook contact, but no need to re-apply directly.

Tasks

Run alignment sessions with global and country teams to gather inputs and shape workshop content

Develop the workshop theme, structure, session flow and gamified activities across three therapy areas

Produce facilitation materials and supporting communications, including guides, country comms, video and newsletter content

Requirements

An independent consultant

2–4 years’ experience in customer, marketing, communications or engagement-focused consulting

Strong workshop design and content development experience

Creative, organised and confident working with multiple senior stakeholders

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