Customer Specifications Specialist

LOCATION: Guadalajara - Mexico

REPORTS TO: Lead Customer Specifications US & Canada

· Lead and coordinate the customer specification review process by working with appropriate participants from each plant and country to provide timely specification reviews to our customers in alignment with customer segmentation policy

· In partnership with colleagues, ensure timely responses to customer related inquiries.

· Review customer quality agreements with the appropriate plant and edit agreements to meet Ingredion quality requirements.

· Meet with customers, plant quality and sales to complete agreements and specification reviews for Europe, USA, and Canada.

· Submit regional reviews for global customer review.

· Ensure completed customer specifications and quality agreements are organized and saved in a shared location for easy retrieval by plant quality and global document teams

Skills

· Proven commitment to the promotion of a safe work environment.

· Bachelor’s degree required

· Minimum of 2 years of experience in an operational, technical, or business role, Plant Quality or Customer quality documentation experience strongly preferred

· Proven ability to work with cross functional teams

· Computer experience. Salesforce and Sharepoint a plus.

· Ability to work and interact with all levels of the Europe, USA, Canada Quality Organization

· Ability to cultivate positive relationships with and between customers, team members, plants, support functions and functional groups.

· Strong planning, organizing and time management skills.

· Strong attention to detail, work independently

· Ability to learn quic kly, embrace change, multi-task, prioritize in high volume, fast-paced environment

· Fluency in English is required.

Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available:

No