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hirly last saw it live on 10 September 2026. See similar open roles below, or browse all Customer Success Manager jobs.

BrightEdge

Customer Success Manager, Agency

Cleveland, Ohio

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hirly's read of this role

Role family
Customer support
Seniority
Lead / management
Work mode
On-site / unstated
First seen by hirly
2 Sept 2026

Derived automatically from the posting.

the posting

Shape the future of Search.

About BrightEdge

BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.

What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

About the Role

Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their organic search goals.

As a Customer Success Manager for the Agency business at BrightEdge, you will work closely with the SEO and Content teams of leading digital marketing agencies, to support their strategic application of BrightEdge technology. As an Agency Customer Success Manager, your mission is to work with clients to drive business goals and objectives in their organic search (SEO) initiatives.

At BrightEdge, our team members share a passion for driving customer success, exhibit strong consultative and customer-facing skills, have an entrepreneurial spirit, and thrive on execution with speed and quality.

Original posting on BrightEdge's site ↗

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