Customer Success Manager

About Kira Learning

We live in a world where technology is rapidly changing the educational experiences of students and teachers everywhere, and we have the opportunity to shape how this change takes place. It is Kira Learning ’s mission to harness transformative AI technologies to make world-class teaching and learning accessible to everyone.

Kira is a rapidly growing startup backed by top-tier Venture Capital funds including New Enterprise Associates (NEA) and Andrew Ng’s AI Fund .

We’re looking for an experienced Customer Success Manager to help build out the function and support our enterprise customers. This person will join a small but mighty team and provide hands-on support to our largest customers to ensure a successful partnership. In this role, you’ll have the chance to personalize your approach with each client and directly impact the expansion and adoption of Kira Learning in K-12 classrooms nationwide. We’re looking for someone who has experience working in education institutions and boards and is comfortable adapting in a changing environment. The ideal candidate is also highly goal-oriented and always hoping to hit or exceed KPIs.