Customer Success Manager

Pattern (Nasdaq: PTRN) is a leader in accelerating brands on global ecommerce marketplaces, leveraging proprietary technology and AI. Utilizing more than 91 trillion data points, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service, through products like 3P Accelerator, TikTok Shop, PXM, and ROI Hunter. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 70+ global marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre.

ROI Hunter is Pattern's advertising technology platform, helping brands manage product-level performance across Meta, Google, Snap, TikTok, and now OpenAI's ChatGPT. Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come build with us. We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.

Pattern has been named one of the fastest-growing tech companies headquartered in North America by Deloitte and one of the best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces®.

We need a Customer Success Manager to become a strategic partner to enterprise ecommerce clients across the region, owning the full relationship from onboarding through renewals, upsells and cross-sells while feeding client insight straight back into product and marketing. This is a full-time role and will work a hybrid schedule based in Dubai, UAE .