Suger
Customer Success Manager - Enterprise
Vancouver, BC
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hirly's read of this role
- Role family
- Customer support
- Seniority
- Lead / management
- Country
- CA
- Work mode
- On-site / unstated
- First seen by hirly
- 1 Sept 2026
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the posting
First, What We’re Actually Doing
Suger helps revenue teams sell more effectively by simplifying the workflows required to buy and sell through cloud marketplaces. We make it easier for our customers to transact, manage, and grow deals across AWS, Azure, Google Cloud, Alibaba, Oracle and Snowflake, creating a smoother buying experience for their customers. We’ve grown quickly by becoming the end-to-end orchestration system for the fastest growing sales channel (B2B Cloud Marketplaces) leveraging AI and integrations with core systems.
Today, we’re working 300 amazing customers, ranging from enterprises like Snowflake, Workday, Intel to the top AI-native companies like the main AI labs, Decagon, Glean, etc.
This position will be on a hybrid model, 4 days per week in our Vancouver office at 321 Water St.
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