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Artech Infosystems Private Limited

Customer Support Associate

Hyderabad, Telangana, India

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
24 Sept 2026

Derived automatically from the posting. Sign up to see how the role scores against your own resume.

the posting

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Position Details

Role: Customer Service Representative – Chat Support

Location: Hyderabad

Employment Type: Contract (6 Months)

Work Mode: 100% Work From Office

Shift: Night Shift & Rotational Week Offs

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Job Responsibilities

Handle customer queries through chat support platforms.

Provide timely and accurate resolutions to customer concerns.

Maintain customer satisfaction and quality standards.

Manage multiple chat conversations simultaneously.

Document customer interactions accurately in internal systems.

Follow company processes and compliance guidelines.

Experience

Freshers to 2 Years

Skills Required

Excellent written communication skills

Good typing speed and accuracy

Basic computer knowledge

Customer-focused approach

Ability to work in a fast-paced environment

Skills: Communication Skills, Computer Knowledge, Typing Speed

Experience: 0.00-2.00 Years

Original posting on Artech Infosystems Private Limited's site ↗

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