Artech Infosystems Private Limited
Customer Support Associate
Hyderabad, Telangana, India
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- Role family
- Customer support
- Seniority
- Mid level
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 24 Sept 2026
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the posting
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Position Details
Role: Customer Service Representative – Chat Support
Location: Hyderabad
Employment Type: Contract (6 Months)
Work Mode: 100% Work From Office
Shift: Night Shift & Rotational Week Offs
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Job Responsibilities
Handle customer queries through chat support platforms.
Provide timely and accurate resolutions to customer concerns.
Maintain customer satisfaction and quality standards.
Manage multiple chat conversations simultaneously.
Document customer interactions accurately in internal systems.
Follow company processes and compliance guidelines.
Experience
Freshers to 2 Years
Skills Required
Excellent written communication skills
Good typing speed and accuracy
Basic computer knowledge
Customer-focused approach
Ability to work in a fast-paced environment
Skills: Communication Skills, Computer Knowledge, Typing Speed
Experience: 0.00-2.00 Years
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