Mantras2Success
Customer Support Team Lead/Assistant Manager
Pune, Maharashtra, India
Apply through hirly
Upload your resume and get a version tailored to this job, plus a cover letter, in about thirty seconds — before you create an account.
Apply with hirlyhirly's read of this role
- Role family
- Customer support
- Seniority
- Lead / management
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 27 Sept 2026
Derived automatically from the posting. Sign up to see how the role scores against your own resume.
the posting
Job Description: Job Summary We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat operations for the process. The candidate will be responsible for driving sales performance, managing team productivity, ensuring service excellence, and achieving business targets. Key Responsibilities Team Management ∙ Lead, coach, and motivate a team of Email & Chat Executives. ∙ Monitor attendance, productivity, and adherence to process guidelines. ∙ Conduct regular performan…
Similar jobs
- Technical Support Team LeaderTheaccessgroup · Kuala Lumpur - GOCFirst seen today
- GSD Global Support Tech Generalist, English and Spanish Required, Employee IT Support TeamThe Church of Jesus Christ of Latter day Saints · Riverton, UT, United StatesFirst seen today
- Support Team LeadCloudsmith · Jaipur, Rajasthan, IndiaFirst seen yesterday
- Customer Success Manager (Mumbai)CleverTap · Mumbai, Maharashtra, IndiaFirst seen today
- SERVICE DESK- 3 + Years - PuneZensar · Pune, Maharashtra, IndiaFirst seen today
Browse similar roles
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job