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Vishay

CX Support Administrator

Pune, IN

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
17 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • Managing or performing Customer Service related CS operations, in an assigned organization (locally or Shared Service).
  • Implementing or supporting CS related infrastructure development projects (e.g., new CS delivery concepts, trainings).
  • Preparing, reviewing, completing and booking customer orders/revisions to orders, according to valid procedures.
  • Maintaining customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Providing information of all kind to the assigned customer base, by utilizing all appropriate channels (e.g. information regarding products, offerings, pricings, contract and conditions, deliveries, claims handling, and others).
  • A job at this level…
  • Executes recurring day-to-day administration or service-related operations, in processes as assigned.
  • Selects, apply and/or adapt procedures and practices to cover all occurring variances in work.
  • Serves internal stakeholder or clients with accurate and reliable execution of assigned processes.
  • Provides 1st level support in administrative subjects, for customers or for other stakeholders involved.
  • Maintains relations and exchanges information as appropriate to ensure smooth workflow between related work areas.
Original posting on Vishay's site ↗

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