Deployment Manager

About Profitero+

• Profitero+ is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth. Our technology monitors 70+ million products daily, across 700+ retailers and 50+ countries, helping brands optimise search placement, product content, pricing, stock availability, reviews and more. News outlets, including Good Morning America , The Wall Street Journal
• and Ad Age frequently cite and trust Profitero+ as a source of data for their stories.

Profitero+ has recently joined Publicis Groupe (a $13 billion global marketing services and technology company) as a standalone commerce division, infusing our business with significant product development resources and investment. while giving our employees an incredible launchpad for their careers. Profitero’s tech and data combined with Publicis tech, data and activation services positions us to be a true end-to-end partner for helping brands maximize eCommerce market share and profits.

Come be a part of our fast-paced, entrepreneurial culture and next stage of growth.

Location : 3 day Hybrid role based in Reading (Winnersh Triangle)

40 Hours per week

Overview

The Deployment Manager role is responsible for the management and successful delivery of a number of small to medium projects undertaken by our customers, in a manner which meets the customer’s objectives and contributes to their business case. This role owns the relationship and direct liaison with Profitero+ clients for the duration of new deployments and upgrade of all existing solutions.

This role will suit someone who has 2 years experience in project management, managing high volume of small projects with short stints.

Responsibilities

Deployment management from start-up to close-out

Manage new client implementations, from client input gathering, requirements specification, development through to delivery

Prepare all requirements documentation in accordance with agreed team procedures

Manage the implementation to ensure a successful outcome for internal and external customers

Provide advice in respect of specifications, cost, timings and implementation of customer solutions

Deployment organisation, planning and monitoring

Produce timing plans in conjunction with resourcing managers and other key stakeholders

Ensure timely & proactive updates of all projects in the deployment Pipeline

Monitor and track the progress of assigned setups against the planned time and cost, ensuring timely communication in relevant Slack channels

Proactively update and advise all stakeholders of project status

Follow the Deployment team’s best practices for all setups at all times

Risks and issue management

Analyse risks and issues, communicate avoidance and take mitigating actions

Change control

Highlight and help to resolve any deviations from the agreed scope

Manage the change control process for implementations

Process improvement and value-added services

Initiates and implements best practice and continuous improvement within the team

Help with new colleague onboarding

Take ownership for your own knowledge enhancement related to Profitero+ products & services

Qualified candidates will possess:

Education/ Experience

Proven track record in project management

Formal Project Management methods

Sound understanding of eCommerce, eBusiness tools, architecture, document management and database management

Skills & Abilities

Microsoft Project, Excel and Word at intermediate level

Excellent organisational skills, decision-making, problem-solving and negotiation skills

Ability to prioritise and delegate

Multicultural awareness

Excellent communication skills (including a good standard of written and spoken English)

Aptitudes

Self-motivated and goal-oriented

Excellent interpersonal skills

Ability to work in a matrix structure and inspire high team spirit

Behavioural

Dynamic and initiative-taking personality

Good adaptability and flexibility

Ability to work well within a team environment

Performance

Adherence to agreed team procedures and delivery of implementations on time, to the agreed specification, timings and budget

Contacts

Sales team, Account Management team, Insights team, Product team, Data Acquisition team, Data Enrichment team, QA team

In addition the following will be an advantage:

Degree in computer or management studies

PRINCE 2 qualification (EU)

PMI qualification (US)

Experience implementing and supporting SaaS solutions for customers

Applicants must have the full right to work in the UK as we cannot provide sponsorship

Why you want to work at Profitero+

We want our employees to have an opportunity to share in the success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

We hire only the best and provide the compensation and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

Our package include; competitive base salary; employee healthcare; life assurance; group income protection; dental care plan; eye care scheme; 24 hour on-line GP; company pension; cycle to work scheme; 25 days off + bank holidays + birthdays off; reduced gym membership; social events; employee referral scheme; personal development plans; Profitero+ Hero scheme.

Profitero+ is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero+ recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.

Be part of a company on forefront of eCommerce revolution where you will learn a lot and be a catalyst to turbo-charging your skills, experience and career