Digital Account Manager (m/f/n)

Summary

• Digital Account Manager (m/f/n) is a subject-matter-expert who independently runs and coordinates digital/online activities, keeps track of the digital projects/initiatives with high business impact in selected key markets.
• Vital skill for this position is to build strong and effective relationships and actively drive and mediate the cooperation between global, regional and local online teams.

Job description

Employee (m/f/n) at this position must have excellent communication skills as well as the theoretical and practical knowledge and understanding of digital/online marketing practices, tools and platforms.

In this role, you will have the opportunity to:

• •Act as global subject-matter-expert responsible for running, coordination, support, initiatives on variety digital/online activities and projects in selected key countries.
• •Be a primary point of contact, build effective relationships and drive cooperation between global, regional and local digital/online teams.
• •Make sure all digital activities are properly planned, coordinated, executed and evaluated.
• •Independently run and take ownership over complex cross-team/cross-country digital/online projects.
• •Coordinate and drive correct implementation of global digital guidelines, best practices and ensure compliance of local market’s requirements.
• •Track the level of adoption, implementation and deviances of ESET’s digital properties across local markets to ensure highest possible performance and conversion rates.
• •Communicate and spread information about newest digital initiatives, new functionalities, best practices and guidelines. Ensure their proper and timely implementation on key markets.
• •Provide basic support and oversee main digital properties and resources on selected key markets.
• •Coordinate implementation of complex corporate website/e-commerce functionalities, make in-depth troubleshooting regarding e-commerce/web solution.
• •Participate on the process of creating functional/technical specification and follow up with development team on its implementation, acceptance testing and ensure further adoption on selected local markets.

The essential requirements of the job include:

• •5+ years experience on Digital Marketing/Operations manager or similar position
• •Master's degree (preferably in Marketing, Business, or Communication) or equivalent experience
• •Ability to bridge business needs and technical capabilities
• •Excellent project management skills, outcome-driven with focus on partnership and execution
• •Excellent communication and presentation skills, including ability to engage with team members at all levels of the organization
• •Experience with system administration of the marketing ops, sales ops, digital workflows
• •Strong understanding in A/B testing, conversion rate optimization, email/ads optimization, web/e-commerce solutions
• •Ability to develop and translate strategic goals into actionable items that balance the evolving priorities of the organization
• •Digitally savvy with interest in cutting-edge digital trends
• •Team player with a positive, collaborative work ethic

Basic wage component (gross): from 2200 EUR

• •Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period (usually 6 months).
• •The final basic wage component can be increased according to the unique individual skills and experiences of the selected candidate.

#LI-LV1 #LI-Hybrid #mid-senior

Benefits

Health & well-being

• •BenefitPlus
• •Healthcare (check-ups/annual programs)
• •Multisport card
• •Travel card "električenka"
• •Supplementary pension saving
• •Sick days

Family

• •Marriage allowance
• •Childbirth allowance
• •Parental contribution
• •ESET family events (Family day, St.Nicholas)

Office

• •Refreshments in the office (fruits, coffee, soft drinks)
• •Let´s get together breakfast
• •Activity room, quiet room
• •ESET events (Žranica, Christmas party..), teambuildings

Other

• •Loyalty allowance
• •Loyalty extra days off
• •Loyalty cake
• •Loyalty glass award
• •Refer a friend
• •Christmas presents
• •Discounts from external providers

Primary location

Bratislava

Additional locations

Time type

Full time