This posting is no longer listed by Vendavo.
hirly last saw it live on 1 September 2026. Similar roles are on the live board.
Vendavo
Digital Customer Success Manager
Bengaluru, IN
Apply through hirly
hirly scores this role against your resume, shows its reasoning, then writes a resume and cover letter for it and fills the application with you. Free to start — no card required.
hirly's read of this role
- Role family
- Customer support
- Seniority
- Lead / management
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 1 Sept 2026
Derived automatically from the posting. Sign up to see how the role scores against your own resume.
the posting
We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You’ll be joining a people-focused company, and as a Digital Customer Success Manager, you will ensure customers receive a consistent, high-quality success experience through scalable engagement, proactive guidance, and broad access to Vendavo resources.
Unlike Enterprise and Strategic Customer Success Managers, Digital CSMs do not own a named portfolio of accounts. Instead, they support a pooled segment of important customers, helping them adopt Vendavo solutions, realize value, stay informed about new capabilities, and connect with the right resources when needed.
This role sits at the intersection of customer engagement, customer advocacy, and operational scale. Success comes from using digital channels, data, automation, and repeatable programs to help customers achieve their goals while continuously improving how Customer Success operates across the broader customer base.
Is this role actually a fit for you?
hirly answers with a score and its reasoning, then writes the resume and cover letter if you decide to go for it.
Score it against my resume