Director of Clinical Operations, Home Health Care

Director, Clinical Operations

Home Health | MOC Division Coverage Area: Massachusetts & Rhode Island Hybrid Position

Be the Clinical Leader Who Drives Exceptional Care

At BAYADA Home Health Care, we believe our clients deserve home health care services delivered with compassion, excellence, and reliability. We are seeking a Director, Clinical Operations (DCO) to provide strategic clinical leadership across our MOC Visits Division supporting operations throughout Massachusetts and Rhode Island.

This is an exceptional opportunity for an experienced home health leader to influence clinical outcomes, support high-performing teams, and drive quality initiatives that directly impact the lives of our clients and communities.

Why BAYADA?

BAYADA has been a trusted leader in home health care for nearly 50 years, guided by a mission-driven culture and commitment to providing care with heart. Our employees are empowered to make a meaningful difference while advancing their careers with an organization recognized for excellence.

Some reasons our leaders choose BAYADA:

Mission-driven organization built on compassion, excellence, and reliability

Strong commitment to clinical quality and patient outcomes

Opportunity to lead large-scale operations and influence strategic initiatives

Supportive and collaborative leadership team

Career growth and development opportunities within a national organization

Competitive compensation and bonus opportunity

Comprehensive benefits package

Recognized for Excellence

BAYADA has earned numerous workplace and industry recognitions, including:

Forbes Best Employers

Newsweek America's Greatest Workplaces Recognition

Great Place to Work® Certification

Consistent industry recognition for quality home health services and employee satisfaction

Position Overview

The Director, Clinical Operations will oversee clinical operations across the MOC Division while partnering with operational and clinical leaders to drive performance, quality outcomes, and regulatory compliance.

Reporting to the Associate Director, this leader will support a division serving approximately 1,952 employees and clients , with responsibility for clinical revenue drivers, value-based purchasing initiatives, quality outcomes, and STAR ratings performance.

This role is being added to provide dedicated divisional leadership and clinical oversight as the organization continues to grow.

Key Responsibilities

Provide leadership and support to Divisional Clinical Managers

Drive clinical excellence, quality outcomes, and operational performance

Lead initiatives related to Value-Based Purchasing (VBP) and STAR Ratings

Monitor and improve key clinical and financial performance indicators

Partner with operational leaders to achieve division goals and strategic objectives

Ensure compliance with federal, state, and BAYADA clinical standards

Support clinical teams through coaching, development, and performance management

Participate in on-call leadership support as needed

Schedule & Travel

Monday through Friday, 8:30 AM to 5:00 PM

Hybrid work environment

Regular travel throughout Massachusetts (Hyannis, Plymouth, Worchester, Canton) and Rhode Island

Weekly office visits and occasional overnight travel as needed

Qualifications

Required

Home Health leadership experience

Clinical management experience

Strong understanding of home health regulations, operations, and quality metrics

Ability to lead geographically dispersed clinical teams

Excellent communication and relationship-building skills

Preferred

Registered Nurse (RN) licensure

Multi-site clinical leadership experience

Experience with Value-Based Purchasing programs and STAR Ratings

Demonstrated success improving clinical quality and operational performance

Who Thrives on This Team?

We're looking for a leader who is:

Reliable and accountable

Self-motivated and results-oriented

Proactive in identifying opportunities for improvement

Supportive and collaborative with team members

Passionate about delivering exceptional patient care

Compensation

Salary Range: $110,000 - $120,000 annually

Bonus Opportunity Quarterly

Compensation is commensurate with experience, qualifications, and scope of responsibility.

Join BAYADA

If you are an experienced home health clinical leader ready to make a broader impact across a growing division, we invite you to join BAYADA and help us continue to provide care that comes from the heart.

Apply today and discover why so many healthcare professionals choose BAYADA as the place to grow their careers while changing lives.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.