Director of Oncology Revenue Cycle Management - Full Time - Germantown, TN

Job Title: Director, Oncology Revenue Cycle Management

• About Us
• At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

• Position Overview
• The Director, Oncology Revenue Cycle Management directs oncology revenue cycle teams and collaborates closely with leadership, corporate partners, and providers to ensure accurate billing and maximize revenue opportunities. This role is responsible for overseeing revenue cycle operations, identifying improvement opportunities, implementing programs, and supporting managed care initiatives and reimbursement models.

Key Responsibilities

Manage daily activities and processes of the Revenue Cycle

Hire, train, and supervise revenue cycle team members

Ensure charge capture, processing, and reconciliation across multiple systems and entities

Implement strategies to improve billing and collections efficiency

Manage relationships with insurance providers and third-party payors

Ensure compliance with local, state, and federal regulations

Collaborate with clinical and operational teams

Partner with Finance to support reporting and key performance indicators

Ensure reimbursement aligns with payer contracts and identify collection opportunities

Assist with contracting and administrative functions

Qualifications

Education & Experience

Required:

Bachelor’s degree in finance, business, healthcare, or related field

Minimum of five (5) years of progressively responsible healthcare revenue cycle and management experience

Preferred:

Master’s degree in a related field

Experience in healthcare clinical operations and financial management, methods, and techniques

Substitutions Allowed:

In lieu of a Bachelor’s degree, minimum of six (6) years of progressively responsible leadership/administrative experience in revenue cycle, patient billing, or finance

Skills & Abilities

In-depth knowledge of healthcare revenue cycle including managed care, preauthorizations, charge coding, claim processing, and accounts receivable

Knowledge of EDI and clearinghouse requirements

Strong analytical and reporting skills related to revenue cycle KPIs and financial data

Knowledge of healthcare clinical operations and financial management

Strong leadership and management skills

Excellent written, verbal, and presentation skills

Ability to build relationships and collaborate across departments

Strong problem-solving and analytical abilities

Proficiency in Microsoft Office applications including Word, Excel, and Access

Ability to work independently and exercise sound judgment

Ability to manage multiple projects and maintain workflow

Ability to lead and motivate teams

Why West Cancer Center is a Great Place to Work

Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.

Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.

Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.

Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation

No nights, weekends, or holidays. Comprehensive benefits package.

• Join Us
• If you are a strategic leader with expertise in revenue cycle management and a passion for improving financial and operational performance in healthcare, we invite you to join West Cancer Center as the Director, Oncology Revenue Cycle Management.