Director Product Management - Risk Management

We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

The Director of Product Management, Risk Management owns our stop loss and captive product portfolio. This means defining how risk is structured, priced, and transferred across our book and turning that expertise into products that give self-funded employers a smarter, more sustainable way to manage their exposure.

You'll lead the full lifecycle of our risk products: program design, captive strategy, underwriting alignment, reinsurance structure, and ongoing performance management. You'll work across product, underwriting, actuarial, finance, and network teams — and you'll represent Centivo's risk capabilities externally with brokers, consultants, and industry partners.

This is not a generalist PM role. We're looking for someone who has built and managed stop loss and captive programs, knows the mechanics of quota share structures, and can move fluently between product strategy and technical underwriting conversations.

If you've spent your career at a stop loss carrier, MGU, or the risk division of a health plan — and you're ready to build something that actually changes how employers think about risk — we'd like to talk.

Responsibilities Include:

Stop Loss & Captive Product Ownership: Own the full lifecycle of Centivo's stop loss and captive product offerings — from program structure and feature design through launch, iteration, and ongoing performance management. Define and maintain product specifications for specific stop loss coverage, aggregate stop loss, and captive arrangements, ensuring terms, attachment points, and program features are competitive and financially sound. Lead the evaluation and design of level funding, minimum premium, and partial self-funding structures as differentiated market offerings.

Risk Product Roadmap Development: Build and maintain a prioritized product roadmap for the risk management domain that balances underwriting discipline with market competitiveness. Translate emerging trends in stop loss, reinsurance, and captive markets into actionable product initiatives. Make and defend trade-off decisions between features, risk appetite, and time-to-market in partnership with underwriting, actuarial, and finance stakeholders.

Underwriting & Financial Program Design: Partner with underwriting to develop and refine risk selection criteria, pricing frameworks, and program structures — including layered and quota share approaches. Define product guardrails that support sound underwriting outcomes while giving sales and client management the flexibility to compete effectively. Evaluate and recommend cost mitigation strategies, including network performance levers and benefit design changes that reduce stop loss exposure.

Captive Program Strategy: Lead product strategy for captive program creation, management, and redesign. Define the criteria and structure for new captive formations, assess performance of existing captives, and drive product changes that optimize outcomes for captive members. Serve as the internal subject matter expert on captive mechanics, governance requirements, and financial performance levers.

Reinsurance & External Risk Partnerships: Define product requirements for reinsurance arrangements that support Centivo's risk portfolio. Evaluate reinsurance structure options and in partnership with finance and actuarial to ensure program designs are appropriately protected. Maintain awareness of the provider reinsurance landscape as an adjacent opportunity.

Cross-Functional Alignment on Risk Products: Work across finance, underwriting, actuarial, network and teams to ensure risk product designs are operationally viable and financially modeled accurately. Translate complex stop loss and captive mechanics into clear requirements for technology and operations teams. Communicate product strategy and performance to executive leadership and board-level stakeholders when relevant.

Market Intelligence & Competitive Positioning: Monitor the stop loss carrier, MGU, and captive market landscape. Identify structural shifts in how risk is being transferred, priced, or shared — and translate those signals into product opportunities or defensive responses. Benchmark Centivo's risk products against competitors across coverage terms, pricing structures, and program features.

KPIs & Portfolio Performance: Define the metrics that indicate healthy risk product performance — loss ratios, attachment point adequacy, captive funding levels, renewal rates, and cost mitigation program effectiveness — and use them to drive ongoing product decisions. Surface performance trends and recommend product adjustments proactively rather than reactively.

External Representation: Represent Centivo's risk management product capabilities externally with brokers, consultants, reinsurers, and at industry forums. Build credibility in the stop loss and captive market as a product leader who understands both the technical mechanics and the market dynamics.

Qualifications:

Experience & Background

Bachelor's degree in mathematics, finance, underwriting, actuarial science, or a related quantitative field; advanced degree preferred

5 years of experience in stop loss, captive, or a closely related risk domain

5 years in product management or a related role, with a proven track record of taking products from concept through launch and scale

Direct experience at a stop loss carrier, MGU, or the stop loss division of a health plan

Product Management Skills

Demonstrated ability to launch and scale innovative, customer-centric products that create durable competitive advantage

Strong grasp of user experience principles, market trend analysis, and competitive assessment

Able to communicate product vision and strategy clearly — to an underwriter, an engineer, and a CEO, without changing what you're actually saying

Skilled at building consensus across stakeholders with competing priorities, and comfortable making and defending trade-off decisions

Familiar with product management tools, metrics, and adoption methodologies; working knowledge of agile development processes

Risk Domain Expertise

5 years of hands-on experience with stop loss and captive program design and implementation

Deep knowledge of captive creation, ongoing management, and redesign; level funding programs; and other financial structures including minimum premium and partial self-funding

Strong working knowledge of layered and quota share approaches, reinsurance mechanics, stop loss underwriting, cost mitigation strategies, network performance, and benefit design

Experience with self funded plans is required; fully insured or provider reinsurance arrangements is a plus

Leadership Skills:

Business Acumen: A keenness and quickness in understanding and dealing with a business situation (risks and opportunities) in a manner that is likely to lead to a good outcome. Critical to this is an ability to think beyond their own function.

Accountability & Execution: Taking ownership of actions, following through on commitments, actively carrying out tasks, monitoring progress, delivering results as promised, and being answerable for positive and negative outcomes.

Executive Presence: The combination of gravitas, charisma and trust/authenticity that shows up as a calm, confident demeanor and that is behind the ability to have impact, influence others and achieve desired outcomes within Centivo and with external stakeholders.

Gravitas: The ability to combine expertise, knowledge and depth of understanding to be credible in a given area.

Charisma: The ability to build rapport, tell a story and "hold a room."

Empathy/Humility: The ability to put oneself in the shoes of others, listen to others