Director Resilience CoE - Strategy & Transformation

Job Description

WHAT IS THE OPPORTUNITY?

The Enterprise Chief Controls Office (ECCO) is a centralized first line of defense group (1LOD) with the goal of embedding a culture of risk ownership and operational excellence by elevating the control environment and driving consistency and quality of risk practices to minimize loss and regulatory sanction, drive cost efficiencies, and accelerate execution to enable growth. The Operational Resilience and Business Continuity Management (BCM) team provide leadership in designing and implementing strategic vision, long-term operational model, roadmap and program governance across our platforms in the 1LOD. Working in partnership with platform and business unit Operational Resilience, BCM and Incident Management teams, this central team drives an enterprise-wide strategy to strengthen first line capabilities by driving consistent risk and control practices, embedding resilience into the way we lead, operate and respond to disruption while enabling critical business outcomes. The team is integral in evolving the operating model, governance, and relationship to other resilience risk areas, serving as a single first-line voice to unify, standardize and elevate Resilience capabilities in alignment with ECCO's mandate to embed risk ownership and operational excellence across the organization

The Enterprise Chief Controls Office & Strategic Execution team (ECCO & SE) is seeking a visionary Director of Resilience CoE Strategy & Transformation to architect RBC's transformational initiative uplift Business Continuity Management and Operational Resilience capabilities across the enterprise. In this role, you will work closely with senior leadership to support the development and execution of RBC's multi-year operational resilience and BCM strategic program while driving enterprise-wide maturity progression across BCM and Operational Resilience capabilities. You will establish strategic milestones, embed industry best practices, and lead the consolidation of fragmented capabilities into a cohesive, best-in-class function. Collaborating across business platforms and functions to align strategic priorities, you will research emerging resilience trends and drive stakeholder engagement to transform resilience from a compliance mandate into a strategic competitive advantage. This is a career-defining opportunity to build a world-class function from the ground up, shape RBC's long-term resilience strategy, and position the organization as an industry benchmark for organizational preparedness and decisive response to operational disruptions.

WHAT WILL YOU DO?

• •Support development and execution of the multi-year operational resilience and BCM strategic program roadmap across enterprise platforms
• •Assist in establishing program governance structures, milestones, and maturity models aligned with regulatory and business objectives
• •Track and report on program progress and maturity progression across assigned platforms and business units
• •Research and evaluate emerging industry best practices in operational resilience and BCM
• •Support participation in industry platforms and professional organizations to inform program enhancements
• •Collaborate with platforms, business functions, and Operational Resilience & BCM teams to support strategic program execution and stakeholder alignment
• •Support communication of resilience strategy, maturity progression, and program outcomes to senior management and key stakeholders
• •Identify and recommend strategic adjustments to address emerging operational risks and evolving business priorities

WHAT DO YOU NEED TO SUCCEED?

Must have:

10-12 years of experience in Operational Resilience, Business Continuity Management, or Non-Financial Risk within large, complex financial institutions, with demonstrated experience supporting transformation and strategic uplift initiatives

Proven capability in designing and implementing enterprise-wide resilience and BCM frameworks, including strategic roadmaps, maturity models, and transformation programs

Demonstrated experience researching and evaluating industry best practices and translating external benchmarks into organizational strategy

Strong understanding of global regulatory requirements related to BCM, Operational Resilience, disaster recovery, and incident management

Excellent written and verbal communication skills with the ability to articulate strategic concepts to senior management and cross-functional partners

Strong analytical skills with experience tracking metrics, measuring maturity progression, and reporting on strategic program outcomes

Nice-to-have :

MBA, FRM, CFA, CBCI, DRI International

Experience establishing enterprise monitoring, reporting, and metrics frameworks for BCM outcomes and compliance

Proven ability to work effectively with cross-functional and cross-platform teams on BCM initiatives

Familiarity with BCM tools, platforms, and technology solutions that enhance execution and reporting

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• •A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• •Leaders who support your development through coaching and managing opportunities
• •Ability to make a difference and lasting impact
• •Work in a dynamic, collaborative, progressive, and high-performing team
• •A world-class training program in financial services
• •Flexible work/life balance options
• •Opportunities to do challenging work

Job Skills

Adaptability, Business Continuity and Disaster Recovery (BCDR), Business Oriented, Conflict Management, Critical Thinking, Decision Making, Emerging Technologies, Group Problem Solving, Personal Initiative

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO City:

Toronto Country:

Canada Work hours/week:

37.5 Employment Type:

Full time Platform:

GROUP RISK MANAGEMENT Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-09-25 Application Deadline:

2026-10-12 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.