Dispatch Specialist

Factor_ a brand of HelloFresh is seeking a dedicated Dispatch Specialist to join our growing team! As the Dispatcher you are directly responsible for overseeing and assisting in the daily delivery of our freight hauling. You will manage, mentor, and develop a team of drivers who ultimately ensure that our facilities receive quality and on-time shipments.

You will…

Overseeing all our drivers from load-out beginning the start of the shift

Planning routes with our system

Respond to calls from drivers on their routes who need support

Communicate with various members of the distribution center team members, facilitating pickups and deliveries

Staff the routes and assign routes to drivers daily

Manage driver gas cards, driver tools, etc

Schedule maintenance services, roadside service calls, etc

Occasionally load/unload product

Weekend work is required

Any other tasks as assigned by management

At a minimum, you have…

2+ years experience in dispatching / driving role

Working knowledge of optimization techniques and process flow improvements

Experience managing a nimble, fast-growing team

Computer skills, particularly G-Suite, Slack

Excellent written and oral communication skills

Energetic and excited about Imperfect

Highly organized and strong attention to detail

Ability to multitask

Excels at independent, unsupervised work

Physical Demands:

Ability to walk, bend, squat, climb, reach, and kneel

Ability to lift/push/pull up to 50 pounds

Experience in material handling

Sedentary work; involves sitting most of the time

Occasional movement around the office may be necessary

Regular work with computers, including keyboards and screens

Regular use of mobile devices, including smartphones and tablets

You’ll get…

Competitive salary, 401k with company match that vests immediately upon participation,

Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)

Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+

Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Illinois Pay Range

$22.50 — $22.50 USD