Drainage Engineer (Stoke)-1

BASELINE INFORMATION

JOB TITLE: Drainage Engineer

JOB TYPE: Permanent

LOCATION: Stoke

TYPE: Field-Based

Brand Info:

Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.

PURPOSE OF THE ROLE

As a drainage engineer, you’ll be responsible for diagnosing and resolving drainage issues for residential and commercial clients. You’ll work with the latest equipment and technology to deliver high-quality service and ensure customer satisfaction.

KEY RESPONSIBILITIES

Emergency call-outs and planned maintenance for drainage investigations and repairs

Investigate, diagnose and resolve issues using CCTV surveys, high-pressure water jetting, rods etc.

Carry out drain clearance, descaling, root cutting, patch lining and minor excavations

Liaise directly with customers to explain issues and solutions

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

Previous drainage experience

Full UK Driving Licence

Customer-Facing Experience

Drainage tanker experience (desirable)

SKILLS / KNOWLEDGE:

Excellent customer service and communication

Comfortable using mobile apps and technology on-site

Problem-solving attitude with attention to detail

Plumbing knowledge (desirable)

WHAT WE OFFER:

Competitive OTE - overtime opportunities and performance bonuses

Company Vehicle and Fuel Card

Full Uniform and PPE provided incl tools and equipment

Training and development opportunities

Job Types: Full-time, Permanent

Benefits:

Company car

Company pension

Application question(s):

Please provide your email address so that we can contact you regarding the next steps.

Experience:

Drainage: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: On the road

Brand:

DMD UK Drain Doctor