Dynamics 365 Senior Consultant - Field Service

As one of Microsoft’s most recognized global partners, Quisitive sits at the forefront of cloud transformation, enterprise data strategy, cybersecurity, and the emerging frontier of agentic AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, open collaboration, and technical expertise. If you’re looking for a place where you can innovate, solve complex problems, and build solutions that make a measurable impact, join us.

The Role

We are hiring a Dynamics 365 Senior Consultant with deep expertise in Dynamics 365 Field Service to play a key delivery role on customer engagements.

This role is designed for a seasoned techno-functional consultant who enjoys working closely with customers, translating business requirements into effective solutions, and staying hands-on throughout the implementation lifecycle. You will spend the majority of your time configuring, validating, and optimizing Dynamics 365 Field Service solutions while partnering with project teams to deliver successful outcomes.

What You'll Do

Deliver Dynamics 365 Field Service Solutions

Lead functional workstreams within Dynamics 365 Field Service implementations

Participate in discovery, solution design, configuration, testing, deployment, and post-go-live support

Translate business requirements into scalable and maintainable solutions

Execute project tasks while ensuring quality and alignment with customer objectives

Be Hands-On and Techno-Functional

Configure Dynamics 365 Field Service including work orders, incident types, service agreements, scheduling, resource management, and mobile experiences

Support asset management, preventive maintenance, inspections, and field operations processes

Collaborate with solution architects and developers on integrations, extensions, and customizations

Troubleshoot and resolve functional and technical issues throughout the project lifecycle

Partner with Customers

Work directly with business stakeholders, operations teams, and IT organizations

Facilitate requirements gathering sessions, solution reviews, and user acceptance testing activities

Provide recommendations based on Field Service best practices and platform capabilities

Support customer adoption and knowledge transfer activities

Contribute to Team Success

Share knowledge and best practices with team members

Participate in solution reviews and collaborative problem solving

Support continuous improvement initiatives within the Dynamics delivery practice

What We're Looking For

Experienced Dynamics Professional

5-7 years of Dynamics CRM / Dynamics 365 experience with strong specialization in Field Service

Experience delivering Dynamics 365 projects in a customer-facing consulting environment

Strong understanding of field service business processes and operational workflows

Experience working across multiple phases of implementation projects

Strong Techno-Functional Skills

Experience configuring and supporting Dynamics 365 Field Service solutions

Hands-on experience with Power Apps and Power Automate

Ability to analyze business requirements and translate them into practical solutions

Understanding of Dynamics 365 integrations, security, and platform capabilities

Customer-Focused and Collaborative

Strong communication and relationship-building skills

Ability to work effectively with both business and technical stakeholders

Team-oriented mindset with a commitment to quality delivery

Self-motivated and comfortable managing multiple priorities

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About Quisitive ​

With significant growth since 2016, Quisitive is rapidly progressing our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud solutions, artificial intelligence and business applications that transform our clients’ businesses and achieve remarkable business outcomes. ​