Kirin
电商履约与库存协调员 / E-commerce Fulfillment & Inventory Coordinator
Shenzhen
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hirly's read of this role
- Seniority
- Mid level
- Work mode
- On-site / unstated
- First seen by hirly
- 1 Sept 2026
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the posting
Italic 正在深圳招聘一名电商履约与库存协调员，负责把订单、库存、补货和异常处理连接起来，确保 Shopify、仓库和 3PL 数据准确、发货及时。
工作职责
每日监控订单、库存、缺货、积压、取消和履约时效。
对账 Shopify、ERP/WMS、3PL 和承运商数据，修复差异。
建立补货计划和库存预警，跟踪周转、库龄和安全库存。
处理丢件、破损、退货、地址异常和客户升级问题。
输出周报并维护清晰的 SOP、责任人和问题闭环记录。
任职要求
常驻深圳，2 年以上电商履约、库存或供应链运营经验。
熟练使用 Excel 或 Google Sheets；能做查找、透视表和基础数据清洗。
熟悉 Shopify 订单流，了解 WMS、ERP、3PL 或承运商系统。
细致可靠，能在大量日常异常中抓住优先级。
English
Italic is hiring an E-commerce Fulfillment & Inventory Coordinator in Shenzhen to keep orders, inventory, replenishment, and exception handling accurate across Shopify, warehouses, and 3PL partners.
Responsibilities
Monitor orders, inventory, stockouts, backlog, cancellations, and fulfillment SLA daily.
Reconcile Shopify, ERP/WMS, 3PL, and carrier data and resolve discrepancies.
Maintain replenishment plans, stock alerts, aging, turns, and safety-stock reporting.
Close lost, damaged, returned, address-exception, and customer-escalation cases.
Requirements
Based in Shenzhen with 2+ years in e-commerce fulfillment, inventory, or supply-chain operations.
Strong Excel or Google Sheets skills, including lookups, pivots, and basic data cleaning.
Familiarity with Shopify and at least one WMS, ERP, 3PL, or carrier system.
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