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Dnb

ECC Associate Analyst - m/f/d ( R-19758)

Warsaw - Poland

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hirly's read of this role

Seniority
Mid level
Country
PL
Work mode
On-site / unstated
First seen by hirly
10 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

D&B ECC (Enterprise Control Center) Operations provides 24x7 Level 1 support for the organization’s global production applications monitoring, incident handling, escalations and service restorations. This role is responsible for performing proactive monitoring of application alerts and events, follow standard ITIL Incident and Problem processes, escalations procedures, review application run books and execute routine service restoration steps to manage and resolve incidents. Interact with peers, application support teams, engineering teams, service desk and infrastructure NOC to facilitate effective handling of service incidents and requests.

Original posting on Dnb's site ↗

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