EMEA Sustainability Regional Operations Analyst

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for a n Sustainability Regional Analyst (P 1 )

About JLL

We are JLL. We are a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

If you are looking to step up your career, JLL is the perfect professional home. At JLL, you will have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You will also make long-lasting professional connections through sharing different perspectives and be inspired by the best. We are focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

What this job involves

Core Function:

The EMEA Sustainability Analyst (P1) is the regional analytical backbone for the EMEA sustainability programme. Sitting within the Sustainability Operations Team (SOT) function, this role provides dedicated data analytics, quality assurance, and reporting support to both the Regional Operations Lead (Mark) and the IFM Programme Lead (Danielle). It replaces the current dependency on an underperforming global UDM team and frees senior team members from data work well below their grade. This is an execution-focused, data-driven, non-managerial role.

Key responsibilities include:

Regional Dashboard & Automated Reporting

Build and maintain the centralised EMEA SOT 2026 dashboard in QuickSight (modelled on AMER approach)

Design semi-automated recurring reports (weekly/monthly) with scheduled data refresh workflows

Create templated narrative frameworks aligned to support client ESG compliance reporting requirements

Develop success metric calculation logic for carbon KPIs, water reduction, EPP targets, OTP%

Map EMEA data pipelines and build dashboard framework adapted for EMEA/APAC scope

Utility Data Quality Assurance (QA/QC)

Conduct regional utility data quality assurance – target: reduce error rates from 30–40% to below 5%

Audit EMEA data sources and assess data quality gaps

Chase data submissions and troubleshoot gaps with FM/IFM teams

Establish proactive data quality management with feedback loops to global UDM team

Validate data against source systems – identify and resolve discrepancies before they reach governance reporting

Carbon, Energy & Water Analytics

Apply ILFI formula for EUI benchmarking across 41 strategic EMEA sites

Support site-level energy benchmarking and utility data oversight

Process HVAC/IAQ sensor data and quantify energy savings across 8 EMEA sites (9Foundations programme)

Monthly HVAC screening and annual benchmarking cycles

Carbon project pipeline data support – M&V data preparation and tracking

​ Waste & Soft Services Data Analytics

Waste data analytics and interpretation to support programme progress reporting

Track and report on waste diversion, landfill reduction, and recycling rate KPIs

Support Bin It Right programme with data collection, analysis, and reporting

Coordinate with FM teams on waste data completeness and quality

Produce waste/soft services data outputs for client-facing governance updates

Building Performance & Energy (BPE) Data Management

Manage BPE data collection and automation

EUI gap analysis for top 41 EMEA sites

BPE automation implementation and ongoing maintenance

Support decarbonisation audit data preparation and scheduling

Compliance & Governance Reporting Support

Support corporate reporting objectives – management information on utilities and environmental impact ​

ESG compliance reporting data preparation

Produce monthly and quarterly reports tailored to client-specific requirements

Ensure data accuracy and audit-readiness for all governance submissions

Track and communicate success stories with supporting data/evidence

Systems & Process Improvement

Develop and enhance systems and processes for delivering best practice sustainability performance

Leverage client tools and in-house JLL tools for data management and reporting

Identify process improvements and automation opportunities to reduce manual effort

Work closely with Performance Optimisation Manager to adjust processes where data insights indicate needed focus or calibration

Support SOPs for dashboard and reporting maintenance

Expected Outcomes and Critical Deliverables (first 6-months)

EMEA SOT 2026 Dashboard – built, tested, and launched in QuickSight

Utility data error rate reduced from 30–40% to below 5%

Semi-automated reporting workflows operational (weekly/monthly)

EUI benchmarking complete across 41 strategic EMEA sites • HVAC/IAQ sensor data processed and energy savings quantified (8 sites)

BPE data collection automat ion process flow mapped

Waste data analytics framework established

Every day is different, and in all these activities, we would encourage you to show your ingenuity.

Sound like you. To apply you need to be / have:

Requirements – Essential

University degree in environmental science, data analytics, engineering, or related

1–2 years in sustainability/energy data analysis or environmental data management

Strong analytical skills – Excel (advanced), data manipulation, statistical analysis

Dashboard tool proficiency – QuickSight , Power BI, or Tableau

Meticulous attention to detail – zero tolerance for data errors

Proactive self-starter – comfortable chasing data, troubleshooting gaps, working independently

Clear communicator – able to present data insights to non-technical stakeholders

Requirements – Desirable

Experience with utility data management platforms

Knowledge of sustainability compliance frameworks

SQL or Python for data manipulation

Experience working within FM/IFM or corporate real estate environments

Understanding of energy benchmarking methodologies (EUI, ILFI)

M&V data or energy audit support experience

Behavioural Competencies

Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.

Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.

Helps others - Builds relationships, actively collaborates, helps others succeed.

Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.

Business first - Focuses on customers and clients, business/financial acumen, JLL first

Inspire - Inspire others, creates vision and strategy, energizes others .

What you can expect from us

You will join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things .

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

Working Environment

Location: London, UK

Travel: Nominal

Working pattern: 5-days on-site and/or flexible remote working options available

Duration: Permanent

Commitment: Full time (40hrs/week)

Reports to: Regional Operations Lead (