Engineer, Platform Tooling

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Engineer, Platform Tooling based in the United States.

• The Engineer, Platform Tooling supports the reliability and day-to-day operation of managed services monitoring platforms.
• You’ll troubleshoot monitoring issues, manage service tickets, and maintain solutions used by both internal teams and clients.
• The role combines platform administration, systems monitoring, networking knowledge, incident management, and technical documentation.
• You’ll work closely with engineering teams, management, clients, and technology vendors to resolve production issues efficiently and within established service levels.
• The position also provides opportunities to test new functionality, improve monitoring processes, and contribute to technical best practices.
• You’ll work in a fast-paced, multi-vendor environment where prioritization, clear communication, and calm problem-solving are essential.
• This is a remote opportunity within the Continental United States, with limited travel and participation in a rotating on-call schedule.