Enterprise Account Manager, EMEA

Keeper is hiring a driven Enterprise Account Manager to join our high producing B2B EMEA sales division. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com .

About the Role

Join an elite group of proven performers. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As an Enterprise Account Manager, you will work with an established client base and be responsible for growing revenue in these accounts using our industry-leading solutions.

Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows

Carry a revenue quota to meet or exceed sales targets within assigned strategic accounts

Build strong relationships and interact with executives and C-Level customer contacts

Work with strategic clients to manage and negotiate contract renewals, cross-sells and upsells

Expand Global Accounts across other business units and geographies

Use strategic selling motions to create meaningful relationships across existing and new teams with an account

Work with clients to establish business and technical goals & potential via regular technical discussions and Quarterly Business Reviews

Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals

Advise customers on best practices for securing and protecting their business against password related breaches

Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle

Demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers

Understand and navigate account procurement practices to negotiate licensing contracts

Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.

Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a Strategic Account Executive & Keeper expert

Drive customer advocacy in the form of references, referrals, and case studies

Perform data-driven reviews and analysis on customer portfolios to prioritize opportunity and risk; reliably renew and expand customer contracts, meeting and exceeding personal and team quotas

Champion and participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives

Contribute towards the development of a strong team environment by upholding high work standards

Go the extra mile to ensure our customers are supported and successful

Create and present technical solutions to the C-Suite and executive boards

Travel to and from customer meetings (locally and nationally) and rent and/or operate a car on behalf of the company

Requirements

5+ years of experience in full cycle or strategic growth SaaS sales; experience with growing enterprise accounts required

Strong technical knowledge as it pertains to identity management software (SSO, Directory etc), implementation, onboarding & support

Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise

Experience working with and selling to enterprise organizations, C-Level Executives, IT and Cyber Security Executives

Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value

Energetic and self-motivated; a team player who is also a proactive and creative problem solver

Aptitude for learning software; strong with business applications

Ability to manage multiple priorities while maintaining strict attention to details

Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations

Working knowledge of Salesforce.com and Salesloft

Undergraduate degree preferred (BA/BS)

Ability to operate independently during EMEA hours

Experience working in the Cybersecurity or IAM industry is required

Benefits

Onsite lunches

Private healthcare (no wait period)

Pension contribution (no wait period)

Sick Pay

Bike-to-Work Scheme (if local)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

Contact details, CV/resume, cover letter

Employment history, qualifications, work eligibility

Application responses and uploaded documents

Information We generate:

Interview notes, assessments, communications

Scheduling information

Information From Others:

Recruiter/referral information who submit your profile

References (with your consent, before final offer)

Public professional profiles

Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

Assess your application and suitability

Manage interviews and recruitment workflow

Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)

Comply with employment law obligations

3. Legal Basis

Legitimate Interests (recruitment management, security and integrity of the hiring process)

Contracting steps (for progressed candidates)

Legal and regulatory compliance obligations; explicit consent where required

4. Who We Sh