Enterprise Solutions Manager-BRANCH BANKING-Enterprise Business Solutions - EBS

• Description
• Enterprise Solutions Manager

(Grade – M5/M6)

Enterprise Solutions Manager is responsible for driving and implementing the business banking strategy of the bank for the assigned region/s under the guidance of regional senior leadership of Branch banking and HO product team.

The KRA will have two parts: 1) Building Ecosystem, Driving Special Purpose/High Variants Accounts and supporting in implementation of Micro Marketing Strategies through events.

2) Achievement of various business banking parameters like NTB CA Nos, Val, incremental growth of Current Account book, penetration of business banking hooks, ensuring better customer engagement for deepening the relationships with the bank.

3) Will be responsible for CA Book Growth (NTB+ETB), Special Purpose Accounts, Fee Income

ETB Positive Branches & Engagement.

He will manage and grow region’s Branch Banking CA book by building ecosystem, driving the channel through analytics and insight based various campaigns and drives advised by HO product team from time to time. Training and support on Special Purpose Accounts will be a key responsibility.

Financial Parameters

Key Objective is to drive bank’s strategy to grow over all CA book , enhance X sell and improve product and service holding ratio

Driving Special Purpose Account growth.

CA NTB Nos. and Value Achievement

CA OTB Value Achievement

No. of branches being OTB positive by the end of financial year

Non-Financial Parameters

Provide strategy and analytical support to branches to achieve their current account related targets, identify target segments, work for CA deepening and cross sell of products and services

Formulate action plan for deepening relationship of newly acquired customers and driving sign-up for value added services which increase customer stickiness.

Execute compliance and regulatory requirements pertaining to Business Banking portfolio for the region.

Meeting Ecosystem partners and build partnership with them for the growth of business banking.

Provide/facilitate training for branches/ ROs-RMs regarding business banking products, processes, new regulatory guidelines as per requirement in consultation with regional business leaders

Drive and monitor HO and regional business banking objectives /campaigns through release of weekly/monthly dashboards /updates and periodical reviews.

Giving feedback to RBH and HO about quality of NTB sourcing, new or customized requirement of branches and helping them in providing solutions

Collaborating with regional resources of POS, CMS, Trade and assets team to maximise revenue on the portfolio.

Skills:

Domain knowledge of business banking products and business

Analytical skills with sales & customer management experience

Good interpersonal skills and ability to work with cross functional teams

Banking Product & Process Knowledge

Planning and Organizing Skills

Communication and presentation skills

Knowledge of Competition & Current trends in financial Industry.

Good understanding of business banking segment and products

Prior work experience as a Team leader role in product/sales management of business banking products

Good in communication, presentation and people management

Understanding of regulatory guidelines, banking processes, tech/digital enablers

Ability to read and understand data and derive insights

Understanding of business banking customer life cycle

Innovative and problem solving approach

Ability to read consumer behavior and trends