Estate Executive (Housing Maintenance Section), HMG

[What the role is]

Estate Executive (Housing Maintenance Section), HMG

[What you will be working on]

You will be part of a dynamic team in an HDB Office to serve the residents by providing quality housing & maintenance services.

As an HDB Estate Executive, your role would include:

addressing residents’ feedback on maintenance related matters,

managing lease and tenancy of HDB flats (e.g. checking on feedback relating to illegal sub-letting, excessive noise),

working with flat owners and tenants with regards to the settlement of their mortgage loans and rent payments,

coordinating and monitoring car park improvement works, and

involvement in projects like estate renewal projects (e.g. HIP, LUP).

[What we are looking for]

We are looking for candidates who have:

Relevant technical background and/or experience (e.g. estate management) would be advantageous, but not necessary.

effective communication skills,

a passion to serve,

the ability to work independently,

confidence and assertiveness, and

a willingness to learn.

when necessary, work beyond normal officer hours due to work exigencies, perform light physical work (e.g. climbing up the ladder to check on ceiling leaks, bending down to check on drainage pipes, doing estate walk-abouts).