Event Ambassador

Reporting To: Manager, Retail Operations

Purpose: To support the retail team through a combination of event operations, customer service, merchandise sales, inventory support and behind-the-scenes retail support.

Location: Christmas Market, Lonsdale Shipyards, North Vancouver

Term: Nov 26, 2026 Orientation | Training | Setup

Nov 27 – Dec 24, 2026 Christmas Market

Status: Temporary

Overview:

The BC Parks Foundation is the official charitable partner and conservation financing mechanism to British Columbia’s world-class system of parks and indigenous protected areas. Our role is to build a diverse and active community of support. Our mission is to create the greatest system of parks and indigenous protected areas in the world.

We Are:

A charitable, purpose-driven organization passionate about enjoying and protecting nature in British Columbia

People who value spark, respect with caring, reciprocity, and greatness

A warm, positive, hard-working team who operate in a spirit of gratitude and celebration

Connected to a wide variety of community groups, First Nations, businesses, governments and other partners

You Are:

Energetic, positive, friendly and approachable

Proactive and comfortable with taking initiative

Adaptable to changing circumstances

Able to solve problems independently

Ready to roll up your sleeves to help where needed

Role Summary:

The Event Ambassador will represent the BC Parks Foundation positively at the Shipyards Christmas Market from November 27 to December 24, 2026, helping raise funds through merchandise sales, build brand awareness, and ensure events and retail activities run smoothly. This will require consistent availability through the period, including weekends and holiday dates, as scheduled. Events are dynamic by nature, and schedules, priorities, and responsibilities can sometimes change with little notice so the Ambassador will be comfortable switching gears when needed.

The Christmas Market represents a unique opportunity for the Foundation to raise funds through sales of BCPF branded merchandise over the holiday season, increasing awareness of our product offerings, building goodwill, and generating future sales opportunities. The Event Ambassador will host the BCPF booth and engage with attendees at the Christmas Market, with the objective of supporting our sales efforts and raising awareness of our brand and mission.

Responsibilities:

Event Duties:

Represent BC Parks Foundation positively and professionally

Welcome customers and provide excellent customer service

Educate customers about our merchandise and the online store

Share information with visitors and answer questions about our programs and mission

Efficiently and accurately process retail merchandise sales

Ensure the booth is attractively presented, well-stocked, and organized

Track inventory during the event and communicate replenishment needs

Complete end-of-day closing and event wrap-up tasks

Assist with transporting event materials and merchandise as required

Complete post-event unpacking and organization

Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Retail Operations & Inventory:

Coordinate with the Manager, Retail Operations on stock levels and inventory replenishment needs

Asist with receiving, organizing and moving retail merchandise

Administration & Coordination:

Assist with weekly forms, permits, security access, and event documentation

Help respond to in person or online customer questions, claims and custom requests

Assist with sales tracking and post-event analysis

Requirements:

Strong customer service and verbal communication skills

Previous retail or customer-facing experience is preferred, but not necessary

Ability to quickly perform basic math and accurately handle transactions

Strong organizational skills and attention to detail

Proactive approach to work, with the ability to identify what needs to be done and take action

Dependable with the ability to work without direct supervision

Comfortable working in a fast-paced and sometimes unpredictable event environment

Comfortable working outdoors in varying weather conditions

Ability to lift occasionally, kneel, squat, move boxes of product, and stand for extended periods

Fluency in a second language will be an asset

A driver’s license and access to a vehicle will be an asset

Work Environment

This is an outdoor market and will require working outdoors

A uniform will be provided

• Schedule:
• 20 - 25 hours per week, primarily evenings, closing shifts (ending 10pm on weekdays and weekends)

Commitment to Equity:

Preference may be given to qualified Indigenous candidates or those from or with experience of other diverse cultures (this includes learning and/or applying information and practices of your culture of that of another culture)

Those identifying as being part of groups which are underrepresented or facing barriers to the labour market are encouraged to apply