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Customs and Border Protection

Executive Director, Mission Support (OFO)

Washington, District of Columbia, United States

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hirly's read of this role

Seniority
Director
Stated salary
$151,661 – $228,000 per year
Country
US
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Summary

Organizational Location: This position is with the Department of Homeland Security; within U.S. Customs and Border Protection; in the Office of Field Operations (OFO); Washington, D.C. For more information about U.S. Customs and Border Protection, please visit https://www.cbp.gov/about.

Duties

As Executive Director, Mission Support, you will serve as a key member of the Office of Field Operations' executive team. You will participate fully with the Executive Assistant Commissioner, Field Operations, in the planning, development, implementation, evaluation, and management of all administrative/management programs and activities in the Office of Field Operations. Specifically, you will be responsible for all administrative programs, including, but not limited to budget/finance; staffing and personnel administration; resources management; information technology and infrastructure management; training; workforce development; long and short-term strategic planning; and development and oversight of all administrative field operations policies, procedures, and delegation orders. You will direct the day-to-day operations of the directorate and business process improvement efforts. You will also lead the development of and oversee all administrative field operations internal operating procedures, and coordination of congressional and public strategies. You will exercise broad executive management authority that affects the direction of the administrative policies and planning activities of the Office of Field Operations. As a member of the executive team, you will personally represent the interests of the Executive Assistant Commissioner, Field Operations, and serve in an advisory capacity on matters concerning the general management and administration of the Office of Field Operations. You will recommend implementation of field operations/administrative policies and procedures and assure consistent and equitable application. You will provide executive level advice in planning short and long-range strategies, activities, and projects. You will analyze project proposals and develop recommendations for implementation and action, including proposals for assignment of resources necessary for completion of projects having national and international impact. You will lead programs related to human capital planning and peer support, employee discipline, inspections, audit liaison, and organizational management. You will review the expenditure of appropriated funds on a regular basis and assure effective expenditure of these funds. You will authorize cost-saving initiatives to increase efficiency, while reducing operating costs and maintaining a high professional proficiency. You will ensure that the Office of Field Operations' needs are addressed at all times and are in compliance with the Government Performance and Results Act. You will develop plans and financial estimates for each field operations program for the annual U.S. Customs and Border Protection (CBP) Departmental Budget submission. You will also provide executive level guidance to field and headquarters managers in resolving disputes concerning program priorities and direction and deciding courses of action. For an overview of the diverse responsibilities CBP carries out within the Government, visit our website at www.cbp.gov.

Qualifications

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. As a basic requirement, applicants must demonstrate progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under the Technical Qualifications and Executive Core Qualifications listed below. Typically, experience of this nature will have been gained at or above the equivalent of the GS-15 grade level in the Federal service or its equivalent with state and local government, the private sector, or non-governmental organizations. To meet the minimum qualification requirements for this position, you must show that you possess the five Executive Core Qualifications (ECQs) and the Technical Qualifications (TQs) listed below. We recommend that your resume emphasize your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including results of your actions. The application process used to recruit for this position is RESUME-ONLY. YOUR RESUME MUST NOT EXCEED 2 PAGES. Any resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. Candidates must possess experience at the senior level (GS-14/15 level or equivalent) in the job-specific Technical Qualifications (TQs). The TQs measure the technical expertise required by this position and must be addressed within your 2-page resume. It is recommended that corresponding TQs be annotated in parenthesis within your 2-page resume. TQ 1: Knowledge of and ability to manage a variety of complex administrative management programs (e.g., financial management, acquisition management, asset management, facilities management, human capital management, training and development, information systems management) for a large organization. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding: This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency: This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence: This core qualification involves demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People: This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results: This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. FAILURE TO MEET OR FULLY ADDRESS EACH EXECUTIVE CORE QUALIFICATION AND TECHNICAL QUALIFICATION IN THE RESUME WILL ELIMINATE A CANDIDATE FROM FURTHER CONSIDERATION. If you are a member of the SES or have been certified through successful participation in an OPM-approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you must attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

Education

There is no education requirement for this position.

Original posting on Customs and Border Protection's site ↗

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