Executive Housekeeper

1. Job role: To achieve the highest quality of cleanliness of the resort by directing and coordinating the housekeeping operations in accordance with the standards of Evolve Back Resort.

2. Job description:

a) Provides a clean, well-maintained resort by supervising the laundry and housekeeping operations.

· Schedules employees in accordance with forecasted occupancy, adjusts staffing as necessary for sudden changes in occupancy.

· Coordinates availability of rooms with Front Office Manager

· Supervises the daily activities of the housekeeping staff

· Monitors the responses on guest feedback, identifies problem areas and formulates solutions.

b) Maintains safe working conditions within department and resort

· Ensures that all employees follow safety rules and procedures

· Takes corrective action where ever required to improve safety of work areas.

a) Approved budget by assisting in the preparation of annual budget: Monitors performance of the department against approved budget; makes appropriate recommendations as necessary. Controls operating and payroll costs of staff.

b) Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports

· Selects, orients, and trains qualified employees

· Conducts effective employee meetings and counseling sessions

· Determines, communicates, and monitors achievement of standards of performance on a timely basis

3. Abilities and Skills : Should be diplomatic, calm, detail oriented, safety minded, team player, honest and trustworthy. Should be flexible to work in shifts.