Facility Operations Specialist

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management, Operational Support Facilities, Border Patrol and Air and Marine Program Management Office (BPAM) located in Tucson, AZ; San Diego, CA; Del Rio, TX; Laredo, TX; Rio Grande Valley, TX.

Duties

CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about This work directly supports CBP's mission by maintaining safe, reliable, and operationally capable facilities that enable U.S. Border Patrol and Air and Marine Operations personnel to carry out border-security operations effectively. This position starts at a salary of $106,437.00 (GS-13, Step 1) to $138,370.00 (GS-13, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. This position is with the Department of Homeland Security (DHS), within U.S. Customs and Border Protection, Office of Facilities and Asset Management, Operational Support Facilities Division. The BPAM PMO is within the OSF Division, which is responsible for overseeing the planning, construction, maintenance, repairs, operations, and sustainment of OFAM's facilities. This position is located within the Operational Support Facilities (OSF) Division, which oversees CBP's large, complex, and diverse frontline operations facilities for the Air and Marine Operations (AMO), the U.S. Border Patrol (USBP), and the Office of Field Operations (OFO). As primary liaison to OFAM Business Partners, OSF executes its core business functions with the following overarching priorities: providing safe and secure facilities, leading major and minor construction planning and execution, and exercising stewardship through appropriate maintenance and operations and responding to unexpected operational emergencies. The Facility Operations Specialist manages and coordinates complex facility operations, maintenance, repair, and improvement projects for CBP's Border Patrol and Air and Marine facilities. The position provides technical and project-management expertise, develops scopes of work and cost estimates, monitors contractor performance, and oversees the lifecycle maintenance of building systems, utilities, grounds, and related infrastructure. Typical Work assignments include: Provides guidance on facility operations, maintenance, and project management, including review of project documents for completeness and accuracy. Determines courses of action to address program changes, technology updates, unforeseen events, and conflicting facility requirements. Monitors contractor schedules, work completion, performance, deliverables, and compliance with contract requirements. Develops statements of work, cost estimates, and supporting contract documentation for facility repairs, maintenance, alterations, or improvement projects. Uses facility management, cost estimating, scheduling, and document review tools to track maintenance requests, asset data, work orders, project milestones, and construction documents.

Qualifications

Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Coordinating facility maintenance, repair, improvement, or operations projects involving buildings, utilities, roadways, grounds, equipment, or building systems. Supporting project planning and execution by tracking schedules, costs, resources, work progress, and project milestones. Coordinating with contractors, vendors, technical staff, managers, or other stakeholders to resolve facility operations, maintenance, or repair issues. Monitoring contractor work, reviewing invoices or deliverables, and verifying that work meets contract requirements, schedules, and performance expectations. Reviewing facility records, reports, cost data, equipment usage, or resource needs to identify problems, recommend improvements, and support operational decisions. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 10/06/2026. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated col