Financial Aid Processor

Summary

The Financial Aid Processor position handles all financial aid processing tasks, including but not limited to: ISIR import/export, loan origination, import/export and processing, file verification, reporting, document review and tracking, awarding, crediting Title IV funds, and other non-counseling financial aid tasks.

Essential Functions

Performs all functions related to student loan origination and disbursement management:

Identifies loans that are ready for origination, marks files, and exports loan data electronically to the Common Origination & Disbursement (COD) platform using Colleague

Imports loan responses from COD and corrects and resolves all rejected response records

Monitors the electronic import of required loan documents from COD, such as the Master Promissory Note and Loan Entrance Counseling

Processes loan cancellations and reductions, and works with CBO to ensure reversal of funds and that corrected information is exported to COD

Performs daily loan disbursement process, including creating disbursement saved list for CBO and then exporting disbursement information to COD

Works jointly with Quality Control Supervisor on resolving system issues, updating records, and creating loan reports.

Oversees process for Parent PLUS loans, including data entry and export, monitoring credit decisions, and sending communications to parents/students.

Completes ISIR file verification in accordance with federal Title IV guidelines:

Compares parent/student federal tax data to ISIR income/asset data for accuracy, making corrections when necessary, and electronically exports information to the Department of Education

Ensures daily import/export files in Colleague and Student Financial Success Form

Generates verification status reports for review.

Maintains 100% verification file review compliance and has working knowledge of federal tax filing requirements, specifically IRS Publication 17

Ensures compliance with laws and regulations regarding federal and state regulations and school policies and procedures.

Performs routine daily processing and office tasks:

Requests additional information on the Student Financial Success Form to resolve conflicting information

Ensures that correct missing document requests are added to the student record

Oversees office mail collection (both internal and external), delivery to the mail room, and distribution

Maintains responsibility for student file creation and ongoing management

Oversees office supply orders and inventory.

Crediting PELL Grant and SEOG

Credits PELL and SEOG in accordance with federal/state regulations

Ensures PELL/SEOG disbursements are reconciled with Colleague and COD

Assists with reconciliation and reporting to COD.

Adjusts PELL/SEOG amounts before crediting.

Exports corrections to COD when student changes registered credits and affects aid eligibility.

Review and resolve ISIR critical comment codes

Perform data analysis to identify discrepancies in data and determine action for resolution

Ensure to identify different federal documents (e.g., domestic/foreign passports, forms I-551, I-94, status information letters) and know which documents are appropriate for clearance

Runs secondary verification process when eligible non-citizen status is undetermined. Checks the SAVE System DHS

Ensures clearing SAR C-Flags for verification, direct loan rejects, resolution of conflicting information, certifying PLUS/GRAD Direct Loan applications, award revisions, and rejected disbursements.

Performs all functions related to reporting

Ensure reporting processes in accordance with federal regulations

Review and report results on a weekly basis to NSLDs for Transfer Monitoring

Ensure monthly reporting to FAA access to report V4/V5 results

Maintain detailed records of import/export files.

Perform awarding processes

Review and identify students that are ready to be awarded

Award new students with a valid admissions status and ISIR with no C-codes

Award returning students with valid ISIR, no C-codes

Ensure all C-flags and rejects have been resolved before awarding students

Verify completion of Master Promissory Note and Loan Entrance Counseling

Perform other miscellaneous duties as assigned

Maintain current knowledge of financial aid federal, state, and school regulations

Read, understand, and comply with federal, state, and school policies and procedures

Respond to communication (email/voicemail) daily.

Liaison to and provide support to the Financial Aid Counselors, internal departments, and external organizations; answer questions, inquiries, or requests regarding processing and disbursing loans and crediting PELL/SEOG.

Perform processing tasks on various platforms

Daily use Colleague to perform all processing duties

Daily use Student Financial Success Form to maintain and process student documents

Run daily/weekly reports using Entrinsik Informer Report

Utilize federal websites, such as COD, FPS Access, NSLDS, etc., to keep current on federal/state regulations and processing.

Qualifications/Requirements

A high school diploma is required. An Associate's degree is preferred.

1-3 years of relevant experience.

Intermediate experience with CRM is required.

Must be able to work independently and apply financial aid concepts to a variety of situations.

Must have strong written/oral communication skills to communicate clearly and professionally with internal and external stakeholders.

Benefits: Barry University offers a comprehensive benefits package to full-time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development.

Barry University is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.