Financial Education & Training Officer (Mombasa, Kenya) - ING488

At INGOT, we believe in building high-performing teams where everyone is in the right seat – not just filling a role, but thriving in it. Our approach emphasizes in getting the right people in the right positions to drive business growth and success.

Here’s what that means for YOU:

You’ll excel at what you do because you’re in a role that aligns with your skills and passions

You’ll be aligned with our core values - High Ethics, Commitment and Innovation – we’re looking for team members who get it, want it, and have the capacity to do it

We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission.

If you’re a high-energy, results-driven professional who’s ready to take on a role that matches your expertise and values, we’d love to connect! Check out the details below and see if this is the right fit for you.

Purpose of Role/Summary:

The role is based at Ingot Group Kenya Office and focuses on delivering educational and training support across the company’s services and platforms. The position is responsible for providing structured learning materials, conducting webinars and seminars and supporting both clients and internal teams through training initiatives. The role contributes to enhancing overall understanding of financial products, trading platforms, and company services, while ensuring all content aligns with company standards and regulatory requirements.

Main Activities and Responsibilities:

Create and deliver educational content including webinars, seminars, and training materials focused on financial markets and trading concepts

Conduct regular webinars and seminars for clients, covering trading fundamentals and platform usage

Manage and deliver internal training programs to enhance staff knowledge across financial products and services

Design and execute tailored training sessions for high-net-worth clients with a high level of customization

Deliver training sessions and provide educational support to the Kenya office, including coordination with local teams when required

Develop structured educational materials, presentations, and learning resources in line with company standards

Collaborate with internal teams (Sales, Marketing) to support client education initiatives and overall business objectives

Ensure all educational content and training sessions comply with regulatory requirements and company policies

Continuously stay updated on financial products and platforms to maintain high-quality training delivery

Support the improvement and development of educational programs and training strategies

Adhere to company values (Ethics, Commitment, Innovation) while maintaining high professional standards

Any other duties relevant to the role

Required Skills & Experience:

Candidates must have a bachelor’s degree in finance, Economics, or a related field

2+ years of experience

Knowledge of financial services business

Knowledge of capital markets

Fluent in English and Swahily

Analytical and reporting skills

Presentation skills

Knowledge in the dynamics of macroeconomics

Previous experience with financial brokers

Further Info:

Working hours are 09:00 – 18:00 Monday to Friday

The role is in Mombasa, Kenya

Friendly and fun working environment

Paid days annual leave entitlement

A competitive compensation package which includes great benefits