Fire Alarm Technician

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Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

If you are ready to be exceptional in your chosen career, apply to work with us today!

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

Paid vacation and sick time

Company Paid Holidays

Additional paid time off for life events (e.g., jury duty, bereavement)

Competitive compensation

401(k) retirement plan with competitive company match

Medical, Dental, and Vision insurance

Short-term/Long-term disability insurance

Life Insurance

Career Advancement Opportunities and more!

**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**

Job Summary:

Diversified Systems, Inc. is currently seeking a skilled Fire Alarm Service Technician to join our team in Knightdale, NC. This role is ideal for candidates with hands-on experience in fire alarm systems who are looking to grow their career in a dynamic and safety-focused environment.

Essential Duties and Responsibilities:

Troubleshoot, repair, and inspect fire alarm systems.

Completion of all necessary paperwork associated with service and inspections

Maintain a clean and safe work environment, including the company vehicle, and follow all company safety policies and procedures.

Work independently while maintaining a high standard of workmanship.

Communicate professionally with customers and deliver excellent customer service.

Follow verbal and written instructions accurately and provide clear documentation of work performed.

Possess and maintain basic hand tools and demonstrate familiarity with tools commonly used in the trade.

Required Skills & Qualifications

Minimum of 3 years’ experience in installation, service, testing, and/or troubleshooting of fire alarm systems.

High school diploma or equivalent

Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.

Ability to read blueprints

Proficient in the use of computers and smart phones, specifically Microsoft Windows, Microsoft Office, Apple iOS, and Google Android

Working knowledge of NFPA 72, NFPA 70, and current industry standards.

Ability to adjust work hours or shifts as needed for operational demands.

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

Applicant Notices

Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.

Applicants may review the following notices at any time:

Federal Notices

FMLA General Notice (English)

FMLA General Notice (Spanish)

USERRA Rights Notice (English)

USERRA Rights Notice (Spanish)

Employee Polygraph Protection Act (EPPA) Notice (English)

Employee Polygraph Protection Act (EPPA) Notice (Spanish)

E‑Verify Participation Posters

Right to Work Posters

E-Verify Notice

Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit https://www.e-verify.gov

Illinois Notices

Your Rights Under Illinois Employment Laws

Illinois Paid Leave for All Workers Act

Illinois Equal Pay Act – Pay Transparency Notice

VESSA (Victims' Economic Security and Safety Act)

Illinois Right to Privacy Poster (English)

Illinois Right to Privacy Poster (Spanish)

Illinois Right to Privacy Poster (Polish)

California Notices

CA Minimum Wage

CA Paid Sick Leave

CA Pregnancy Disability/CFRA Leave

CA Whistleblower Protections

CA Transgender Rights

North Carolina Notices

NC Wage & Hour Notice

NC OSHA Notice