Founding Account Executive, EMEA

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.

Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List .

The Role

Own full-cycle sales for inbound and outbound opportunities across EMEA, from SMB to enterprise

Source a meaningful share of your own pipeline through outbound

Sell to B2B tech companies of all sizes, from under-500-employee companies to larger accounts

Run demos and handle technical questions directly, with our Solutions Engineering team there to support you on the toughest problems

Navigate EMEA-specific buying dynamics like data residency, GDPR, and procurement cycles

Help shape our early GTM motion in the region — positioning, messaging, and playbooks

Work in person with our small EMEA team in London

Requirements

2+ years of full-cycle SaaS sales experience

Experience selling deals ranging from $10k to $100k+ ARR

Comfortable with outbound prospecting

Able to sell differentiated, technical products to sophisticated buyers

Based in London (or willing to relocate) and in-office five days a week

Nice to Haves

Experience being a founding or early sales hire in a new region or market

Sold into competitive, incumbent-heavy markets

Experience selling to Support, Success, or Post-Sales teams

Familiarity with AI-driven products

Sales Stack

Salesforce

Scratchpad

Salesbricks

• Benefits
• 🏥 Fully covered medical, dental, and vision insurance for employees
• 🏦 Pension plan
• 🚆 Commuter benefits
• 🌱 Parental leave
• 🏝️ 14 company holidays + unlimited PTO
• 🗺️ Annual offsite
• 🍽 Lunch, dinner, and snacks at the office
• 🏋️ Fitness stipend