Freight/Courier Driver

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SPS Global is seeking a dependable and service-oriented Route Driver / Courier to support campus delivery and logistics operations. This role is responsible for ensuring the safe, accurate, and timely transportation of mail and parcels while maintaining operational efficiency and exceptional customer service standards.

The ideal candidate is organized, proactive, and capable of working independently while representing SPS with professionalism and reliability.

Job Overview

The Route Driver / Courier provides exceptional courier and delivery services by receiving dispatch requests, retrieving mail and parcels from designated offices, and delivering them safely and efficiently throughout the campus.

This role also supports front and back office operations as needed, helping maintain seamless workplace services and operational continuity.

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Courier & Delivery Operations

Travel predefined delivery routes via company vehicle to distribute mail and parcels throughout the campus

Perform pickups and deliveries accurately using maps and written instructions

Maintain detailed logs and timestamps for items received and delivered

Ensure compliance with chain-of-custody procedures and operational standards

Respond promptly to client delivery requests and ensure timely order fulfillment

Complete paperwork accurately, legibly, and within required timelines

Vehicle & Safety Management

Operate company vehicles safely in accordance with state laws and company policies

Maintain vehicle readiness through routine maintenance checks including oil, tires, fuel, and fluid levels

Follow company procedures in the event of accidents or injuries

Ensure professional presentation and compliance with company appearance standards

Customer Service & Operational Support

Deliver 5-star customer service across all forms of communication

Build professional relationships with customers and internal teams

Maintain professionalism and composure during sensitive situations

Proactively seek additional work and operational support opportunities during downtime

Train backup personnel and provide guidance on procedures and best practices

Cross-Functional Office Support

Provide front or back office coverage as operational needs require

Assist with shipping and receiving functions when needed

Support handling and validation of packing slips and shipment materials

What We’re Looking For

Required

High School Diploma or equivalent

Current state-issued driver’s license with clean driving record

Ability to work assigned hours as determined by manager

Strong written and verbal communication skills

Excellent organizational and time-management skills

Ability to multitask and prioritize effectively

Basic computer proficiency and ability to learn operational systems

Professional appearance and customer-focused attitude

Preferred

2+ years of courier, logistics, delivery, or related operational experience

Experience with shipping and receiving procedures

Working knowledge of multifunction devices (MFDs) and office equipment

Competencies

Strong customer service orientation

Attention to detail and operational accuracy

Strong communication and interpersonal skills

Organizational and multitasking abilities

Independent work capability and accountability

Problem-solving and analytical thinking

Adaptability and professionalism under pressure

Physical Requirements

Ability to lift or move packages weighing 40 lbs. or greater frequently

Ability to move materials using wheeled carts with 60 lb capacity

Ability to walk, bend, kneel, stand, and sit for extended periods

Manual dexterity for operating office machinery and delivery equipment

Physical and mental capability to safely operate company vehicles

Travel: Local travel required

What We Offer

Career Growth: Opportunities to expand expertise across courier services, logistics, and workplace operations.

Learning & Development: A culture that promotes continuous learning and professional development.

We Recognize Talent: Recognition programs available across all employee levels.

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.

Disclaimer: This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for the role. Duties and responsibilities may change at any time with or without notice.

• Compensation:
• The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

• Vacancy Status:
• This posting is for an existing vacancy.

Pay Range

$24 — $27 USD

WHAT WE OFFER

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.

Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.

We Recognize Talent: We offer a variety of recognition programs for all levels of employees.

Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.

Bonuses: Are available for employee and client referrals for current employees.

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.

Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries . Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion,