Guest Relations Coordinator - Ocean Watch

Are you looking for a place where meaningful moments are made together?

W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Relations Coordinator , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled .

Competitive Pay

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Guest Relations Coordinator, a typical day will include:

Communicate s with preview tour customer via telephone before their scheduled arrival and tour date.

You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.

Provide s detailed information about property amenities.

Engage s customers in conversation regarding their stay, property services, and area attractions/offerings.

Identif ies special customer needs and arranges to have those needs fulfilled upon customer arrival.

Address es customers' service needs in a professional, positive, and timely manner.

Guest Experience and Company Standards

Welcome and greet guests and anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills.

Always follow company policies and safety procedures.

To Become a Guest Relations Coordinator:

Available to work a flexible schedule to include weekends and holidays.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .

Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance .

Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.